Scrum Master / Project Manager

Professional Summary

PMP and PSM I Certified, Innovative and Solutions focused IT Professional, specializing in leading high-performing and multi-disciplinary teams. Energetic and eager to learn new skills.

Experience in managing multiple projects in fast paced environments. Total experience of 12+ years with 6 years of Scrum Master experience and 2+ years of Project Management experience.

Skills

PMP Certified

PSM I (Professional Scrum Master) Certified

Results Oriented and highly organized

5+ years of experience in Financial industry

Good knowledge in LOANS in Banking domain

Worked in Insurance and Health Care domain

Strong understanding of Agile Methodologies and principles

Worked as PM using waterfall model

Requirements Gathering

Change Management

Experience in BRMS Tools – offering more than 10 years of experience in BRMS tools like Jrules, ODM (Operational Decision Management)

Experience in managing CRM Applications

Technical hands-on knowledge in Java, IBM ODM, XML, Microsoft Dynamics

Advance knowledge in version control systems, JIRA, Rally, Microsoft Project

Proficient with Microsoft suite (Word, Excel, PowerPoint, Visio, Project)

PROFESSIONAL EXPERIENCE

Assistant Vice President (Scrum Master) United Overseas Bank, Singapore Apr 2017 – Aug 2019

(United Overseas bank is a Singaporean multinational organization headquartered in Singapore with branches mostly in Southeast Asian countries.)

As part of Business Banking team, I acted as Scrum Master for various Loan origination projects

Facilitate daily Scrum, Sprint Planning, Sprint Demo and Sprint Retrospective meetings

Experience in collaboration with various stakeholders including Vendors, work stream leaders, technical architects, business analysts, developers and testers.

Provide guidance to the team; help them along the process of self-governance so they can realize the impact of Agile Scrum frameworks.

Facilitate grooming sessions with Product Owners, to build Product backlog.

Manage Product owner’s expectations and tracking project status and documenting key decisions

Plan for Go-Live activities

Technologies Used: IBM ODM, JAVA/J2EE, Microsoft Dynamics, SVN, XML, Web Logic, JIRA

Senior Software Engineer (Project Management) Comtel Solutions, Singapore Apr 2014 – Mar 2017

(Comtel Solutions is a leading IT services provider in Singapore. The client I worked for as part of Comtel was United Overseas Bank)

Was part of Global Technology Operations Group (GTO) responsible for delivery of Loan Origination Application

Involved in end to end requirement analysis

Project Planning and mentoring the team on the daily activities

Update/Review Status/issues with stakeholders

Prepare and maintain all the metrics for the project

Ensure KPI/SLA compliance

Manage change requests

Technologies Used: IBM ODM, JAVA/J2EE, Microsoft Dynamics, SVN, XML, WebLogic, JIRA, SQL, Microsoft Project

Senior Associate (Project Management) Cognizant Technology Solutions, India Feb 2007-May 2014

(Cognizant is an American multinational corporation that provides IT services, including digital, technology, consulting, and operations services)

Have moved the traditional route from programming to project leading and Project Management at Cognizant

Have worked in different projects in different domains including Healthcare, Communications, Insurance

Experience of working within outsourced IT departments and using an onshore/offshore model.

Worked for an Insurance client in London (onsite) as Scrum Master for a period of 15 months.

Involved in the Sprint Planning Sessions as part of the Insurance Projects

Facilitated knowledge sharing sessions within and across teams to acquire application knowledge

Technologies Used: IBM ODM, JAVA/J2EE, JavaScript, SVN, XML, Web Logic, WebSphere, JIRA, SQL, Rally

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor’s Degree in Telecommunications Engineering, VTU

Certifications:

Certified Professional Scrum Master I (July 2019)

PMI Certified Project Management Professional (June 2015)

IBM Certified Application Developer-WebSphere ILOG JRules BRMS V7.1

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