Customer Service Clinical Research
Resume:
Tran Huynh
El Monte, California
************@******.***
Background
I grew up helping out my family-owned business, so I have gained skills and experience in customer service and management. During my undergraduate studies, I learned practical laboratory techniques, read journal clubs, and carried out research projects to aid in strengthening concepts learned in science courses and prepare for further studies in graduate school. I also worked as a tutor for Mathematics and Chemistry while attending college to help my peers and improve my leadership, collaboration, and communication skills at the same time. I'm a bilingual (English and Vietnamese). I am responsible, reliable, and resilient since I live independently from a young age. I like helping and listening to others. My hobbies are traveling, hiking, drawing, painting, and volunteering.
Education
Highline College (2014 – 2016)
Degree: Associate of Art in Computer Science
Achievements: President’s Honor List, International Student’s Scholarships, and Summa Cum Claude.
University of La Verne (2017 – 2019)
Degree: Bachelor of Science in Biology
Achievements: Trustee’s Scholarships, Dean’s List, Departmental Honor, and Magna Cum Claude.
Employment History
Tutor (June 2015 – August 2016)
Employer: Highline College
Departments: Mathematics and Chemistry
Job Description: Explaining and clarifying difficult concepts in Mathematics and Chemistry to tutees, assisting tutees in their assignments, preparing tutees for their exams, creating and providing study guides and strategies, foreseeing academic difficulties, and referring on- and off-campus resources.
Volunteer (April 2017 – June 2018)
Employer: USC Norris Comprehensive Cancer Center
Job Description: Filing and organizing patients’ records, assisting other staffs and doctors with their tasks and projects, programming IV pumps, and greeting and accompanying patients when needed.
Secretary (June 2018 – Current)
Employer: HT Remodel House LLC
Job Description: Preparing contracts, calculating costs and profits, documenting organizing paperwork, and scheduling appointments.
Skills
Bilingual: English and Vietnamese
Clinical Research
Communication
Customer Service
Electronic Medical Record: Athenahealth
Laboratory Analysis
Leadership
Medical Terminology
Microsoft Office
Multi-tasking
Patient Care
Patient Intake
Phone Etiquette
Statistics
Teamwork
Time Management
Typing: 50+ WPM
Certification
Health Insurance Portability and Accountability Act of 1996 (HIPAA)
Basic Life Support (BLS) by American Heart Association (AHA)
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