STEPHEN GRINDER

** ******** ******, *****, ** ***68

Mobile: (508) 353 – 5888 E-mail: ada265@r.postjobfree.com ada265@r.postjobfree.com PROGRAM MANAGEMENT SPECIALIST / PROJECT LEADER

Project Motivator for the New Economy Creating & Driving Winning Programs

Experienced “hands-on” professional in program/project management, product management, business process, and management / efficiency analysis and improvement

Offering a fresh insight and a passion for business and innovation; and a proven track record of planning, building, launching and managing successful products to specification and within budget

Dynamic manager or powerful team member with an established reputation of driving companies to focus on and exploit their fundamental technical and organizational strengths to successfully penetrate new markets or increase existing market share

Proven ability to make strategic use of technology to impact operational efficiencies, competitive challenges and to direct the development and introduction of new products

Able to build team cohesion and inspire individuals to strive toward even higher levels of achievement

• Leader s h i p • Prog r a m M a n a g e m e n t • R e s u l t s • AREAS OF EXPERTISE

Large-Scale Project Management

Strategic Planning & Execution

Business Process Re-engineering /

Streamlining Operations

Corporate and Product Evangelism

Agile Methodologies

Turning Market Opportunities into Products

Strategic Partnership & Alliance Building

Team Building & Leadership

Pragmatic Marketing®

Business Development & Negotiations

ACHIEVEMENT HIGHLIGHTS

Researched, recommended, implemented and project managed an ECM document workflow installation project for Philips Healthcare that automated the receipt, distribution, fulfillment, and storage of all enrollment documents. This project converted a cumbersome manual process, into a fully automated, compliant and scalable document workflow system. Converted a department with a 1:20 ratio of staff to enrollments to a 1:100 ratio, and saved $950K in the first 2 years.

Created the Trinagy product strategies, defined product requirements and processes, and added an entirely new revenue stream which increased the annual revenue from $14.5 million to over $27 million. These changes, along with a corporate rebranding, transitioned Desktalk Systems from a start-up to a successful global company (Trinagy, Inc.), before being acquired by Hewlett Packard.

Member of the management team at PrismHR that worked to bring the company from $6 million in sales to $19.5 million in 2 years, and secure a large growth equity investment from Accel-KKR, a technology-focused private equity investment firm.

Successfully positioned LocatePLUS for a $7 million investment with a focused product roadmap and business plan for this SaaS-based industry leading investigative solution

Spearheaded the effort of bringing the Permessa Control! Product suite out of relative obscurity within the IBM-Lotus sales and marketing infrastructure. This was culminated in December 2008 by winning their prestigious 2009 Lotus Award for Best Tool and Utility, and also placing runner- up for the 2009 Lotus Award for Best Unified Communications and Collaboration Solution. STEPHEN GRINDER

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PROFESSIONAL EXPERIENCE

SEGA Consulting – Framingham, MA, 2003 – Present

OWNER and PRINCIPAL CONSULTANT

Consulting Areas: Project & Program Management, Product Management, Business Process; Efficiency Consulting and overall Business Consulting

LocatePLUS - Director of Program Management, Product Management and Product Development for SaaS-based industry leading investigative solution (for law enforcement, legal and insurance professionals, licensed investigators, etc.) that uses cloud computing and proprietary search algorithms to deliver complete searches and investigative reports

Philips Healthcare - Management and Efficiency Consultant : business analysis, program and project management, streamlining operations, systems, and quality / compliance assurance for this Philips Healthcare patient monitoring division

FCm Travel Solutions – Global Product Leader overseeing the global software development for all reporting, BI and analytics products for this global travel management company

Massachusetts State Government – advised/trained in general business and collaboration skills

50Fold Limited – Vice President of U.S. Operations that oversaw the global software development and quality assurance efforts for this software start-up

Beth Israel Deaconess Hospital – implemented a cloud-based POS system for cafe and gift shops Ampion, Inc. – Boston, MA, 2018

VICE PRESIDENT OF OPERATIONS AND PROGRAM MANAGEMENT Overall responsibility for Operations at Ampion, which include Program Management, Product Management, Professional Services, Client & Customer Service, Customer/Off-taker Acquisition and Policies & Regulation.

PrismHR (formerly FW Davison) – Southborough, MA, 2014 – 2016 SR. DIRECTOR OF PROGRAM MANAGEMENT & BUSINESS PROCESSES SR. DIRECTOR OF CUSTOMER SUPPORT

Lead cross-functional strategic program management, business process improvement and product planning functions. Responsible for the delivery of all PrismHR SaaS products and their alignment to strategic objectives. Established company-wide management methodologies and best practices. Permessa Corporation – Waltham, MA, 2007 - 2009

SENIOR DIRECTOR OF PROGRAM and PRODUCT MANAGEMENT

Oversaw all product initiatives, spearheaded the Permessa-IBM business relationship, and researched/developed an ROI Model tool for sales/marketing. Delivered bi-weekly topical webinars. Hewlett Packard (formerly Trinagy, Inc. & Desktalk Systems) – Nashua, NH, 1999 - 2003 DIRECTOR OF PRODUCT MANAGEMENT

Overall responsibility for product strategy, positioning, implementation and delivery. Defined procedures, developed pricing models, competitive analysis, and market segmentation. EDUCATION: Lehigh University (Bethlehem, PA)

Bachelor of Science : Double Major : Computer Science & Marketing

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