Sign in

Customer Service Administrative Assistant

Etobicoke, ON, Canada
December 09, 2019

Contact this candidate



North York, ON M*H *L*

Cell:647-***-**** Email:

Summary of skills

Excellent communication and customer service skills

Dedicated and motivated with a positive attitude and strong work ethic

Works quickly and efficiently with superb attention to detail in a busy setting

Responded to customer inquiries requests; resolved issues efficiently and professionally.

Exceptional math skills

Strong problem solving, analytical and creative thinking skills

Proficient in MS Office; Internet and e-mail

Work Experience

Customer Service /Administrative Assistant, Top Foam Company 2013-2018

Professionally and courteously handled all incoming calls, responded to customers and directed inquiries via telephone, email and in person

Drafted documents and reports for management ensuring confidentiality

Utilized MS Word and Excel to organize client information and update records

Organized and scheduled meetings. Provided general customer support to visitors

English / Math Teacher /Tutor 2009-2011

Created a lesson plan for each weekly lecture

Provided one on one assistance to students after class

Motivated students to increase their passion for English

Set the topics for each class and guided effective practices

Administered quizzes and tests and after school tutoring

Instructed high school math and analyzed student performance and outcomes

Implemented math focused learning modules and maintained accurate information regarding attendance and policy review

Sales Associate, Shahrvand Retail Store 2005- 2008

Handled customer service and sales inquiries, responding to customers and concerns

Operated a computerized register system, prepared daily cash reports

Processed incoming shipments, set up displays and shelved merchandise

Assisted with opening and closing procedures of the store


York University, Bachelor’s Degree in Computers Science, 2014-2016

Contact this candidate