ARIEL HENDRICKS DUFFY
*** **** **** ****** • Pine Bluff, AR 71601
Bachelor of Science, Industrial Technology Management and Applied Engineering
University of Arkansas at Pine Bluff; Expected December 2019 Pine Bluff, AR
May 2018-October 2018 Keathley Patterson Electric Pine Bluff, AR
Received industrial parts from large manufacturing suppliers, and delivered to plant locations in the greater Pine Bluff region
Learned the process of receiving and maintaining inventory, and filing purchase order paperwork with suppliers/clients
Trained on the company’s Inside & Outside Sales software, and updated product pricing matrices for several suppliers
Summer 2016 Monsanto Company Remington, IN
Seed Production Intern
Learned the process of growing, harvesting, drying and packaging commercial corn.
Packed and stored corn for shipping
Programmed iPads for Inspectors and Contract Coordinators to be used in the fields.
Utilized Monsanto’s Digital Library to access comprehensive scientific information.
Summer 2015 Jet Propulsion Laboratory Pasadena, CA
Trained under NASA’s research and development contractor, within the Microdevices Lab.
Became familiar with carbon nanotubes, field emission, and the process of synthesizing nanotubes, including observing them through a Scanning Electron Microscope (SEM).
Gained access to a think tank of NASA-affiliated scientists, comprising of one-on-one mentorship, seminars with NASA professionals, and tours of the facilities.
January 2014-July 2014 Tennessee Health Connection Nashville, TN
Assisted Medicare customer via the call center with applications or service issues.
Combined comprehensive knowledge of TennCare and Long Term Care to determine courses of action for individuals seeking advice towards the enrollment process.
Documented and reported changes for individuals’ eligibility and utilized the State’s Medicaid database to inform recipients of the changes.
Completed the Non-MAGI application process for applicants- a supplemental application for determining eligibility for Medicaid- based on performance in quality.
Monitored problems of other call center representatives and took escalated customer calls.
June 2010-August 2010 Honorable Justice Cabret- U.S. Virgin Islands Supreme Court U.S. Virgin Islands
Accepted in the first year the USVI Supreme Court allowed interns
Organized past cases from the turn of the century in chronological order to be copied from typewritten documents to electronic format
Created a presentation on basic court procedure, including the appeals process
ACTIVITIES AND HONORS
Activities: Member; National Society of Black Engineers (NSBE) (2014-Present) •Member; Science, Technology, Engineering & Mathematics (STEM) Academy (2014-Present) • Chief of Staff; Student Government Association (2014-2015) •Member, Verbatim Poetry Club (2015-Present) Recruit, Marine Officer Candidate School Program (2018-2019)
Honors: Recipient; Monsanto 1890 Scholarship (one year) • Finalist, Alley Scholars Business Pitch Competition (2015 & 2018)
SKILLS AND RELEVANT COURSE WORK
Skills: MS Word •MS Excel •MS PowerPoint • AutoCAD •Cisco Phone Systems• Proficient French and Latin
Courses: Industrial Safety Management • Introduction to Manufacturing • Introduction to Robotics • Electronic Devices • Engineering Graphics • Electronic Fundamentals • Construction Materials • Architectural Design & Drafting •Computer Service & Repair• Digital Electronics • Principles of Ergonomics/Motion Time Study • Introduction to Business Programming • Introduction to Statistics • Manufacturing Processes & Assembly• Microprocessor Applications • Physics II • Quality Control• Supply Chain/Inventory/Management • Technical Writing • Production Operations Management