Parts Manager

L S

Hot Springs Village, AR ***** 305-***-**** ******.***@*****.***

Reliable automotive professional offering 35+ years of experience managing shipping, receiving and inventory operations. Well-versed in inventory audits and product staging. Dedicated to accurate record-keeping, work site safety and timely issue resolution. Professional Warehouse Manager offering 30 years of expertise in supervising and training 22 employees working in a warehouse. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting. Experienced parts manager with over 35 years of experience in automotive parts. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Customer Manager with substantial experience and outstanding skills to build customer loyalty and retention. Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients. Superb analytical and problem-solving skills leveraged to proactively improve customer service processes and garner stellar customer approval scores

Staff supervision

Cost reduction

Staff management

Shipping and receiving

Warehouse management systems

Forklift operations

Trend analysis

Performance analysis

Problem resolution

Pricing tool development

Stock management

Vehicle maintenance and repair

Stockroom organization

Process analysis

Customer assistance

Territory growth

Packing and scanning

Process development and implementation

Parts Director, 01/2008 to 11/2019

Truckmax Miami – Miami, FL

Managed over $2 millon in inventory and 22 employees in 35000 square-foot warehouse fortruck P S

S

W H

dealership[Type] of company

Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability

Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention

Met with customers and prospective business partners to explore new markets, technology and innovation strategy

Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue

Developed and maintained positive customer relations and coordinated with team members to ensure requests and questions were handled appropriately

Oversaw growth of market research function, enabling organization to analyze data to identify and anticipate opportunities

Driver, 07/2005 to 05/2007

Stevens Transport Inc. – Dallas, TX

Checked in with dispatch service to check on future appointments and update with current location Loaded and secured items in trucks to avoid damage to parcels during delivery Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs Coordinated efficient merchandise loading and unloading to keep up with tight schedules Delivered goods and products to customer on time and in excellent condition Coordinated efficient routes to avoid delays and optimize schedules Updated personal logs and business tracking documents accurately and according to schedule requirements Parts Manager, 05/1981 to 06/2005

Paul Murrey Ford – Kaufman, TX

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences

Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations Bolstered sales and inventory management by effectively controlling daily parts program activities High School Diploma

Kaufman High School - Kaufman, TX

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