Executive Assistant Manager
Resume:
NANCY COWAN
Clinton, UT ***15
Cell: 801-***-****
Email: ***********@***.***
Skills:
MS Office 60 wpm MS Outlook
Interoffice Communications Customer Service MS Calendar
Google Documents Spanish Bi-lingual
Work experience:
1999-Present Knit Pearls by Nancy Clinton, UT
Business Owner
August 2018 – present DXL Clothing Store for Men Farmington, UT
Executive Assistant/Tailor
Responsible for greeting persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Schedule appointments and maintain and update appointment calendars.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records and invoices
File and maintain records.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Analyze data to determine answers to questions from customers or members of the public.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Process and prepare memos, correspondence, travel vouchers, or other documents.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
Working with clients to ensure proper fit and performing alterations
Helping clients to choose appropriate attire and color/pattern matches
Managing and preparing merchandise for showroom floor
1994-1996 American Dream Real Estate Springville UT
Office Manager
Manage, schedule, and train all front-end staff.
Open and close the store when needed.
Present the benefits information to employees prior to their enrollment deadlines (this includes insurance, 401-k, worker’s comp., and leaves of absence forms). Submit required paperwork to the Benefits Department, and assist with any benefits questions.
Manage time and attendance system per company guidelines and complete payroll in a timely and accurate manner. Input required schedules into time and attendance system and fix all missed punches.
Conduct new hire orientations, explaining policies, completing all paperwork accurately, and submitting all required paperwork according to company directives and guidelines.
Regularly scan in all required paperwork onto corporate-specific drives in a timely manner.
Direct store deliveries
Assist the Store Manager as directed.
Manage and maintain all employee files according to state and company guidelines.
Assist with inventory counts when needed. Communicate discrepancies with the store
Understand all verbal and written disciplinary action procedures and policies.
Order office supplies.
Meet all deadlines set by management and the corporate office.
Perform other tasks as necessary and assigned by management
1986-1993 Phoenix International
Floor Manager/Seamstress
Provide outstanding customer service
Oversee store management team supervises daily operations
Strong communication skill with interoffice personnel and clients
Recruit, hire, train and terminate staff
Work as a team to meet budget and production goals
Ensure adherence to organization’s policies and procedures
Provide regular and accurate reporting to human resources, asset protection, safety, finance and other departments
Complete required safety assessments
Ensure Quality of products/sewing work
Promote smooth flow of production
Oversee store budget, staffing, and goals
Education:
December 1997
Spanish, teaching English as a second language
Brigham young university
April 2018
Fashion design
Salt lake community college
Spring fashion show 2018
*References Available Upon Request
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