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Customer Service Assistant

Brooklyn, NY
December 08, 2019

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Deion Dorsey

Brooklyn, NY,*****


OBJECTIVE:Business management major seeking an internship where I can apply my education and gain additional skills.


Monroe College, The Bronx, NY Class of 2023

Bachelor of Business Administration, Business Management, EXPERIENCE

Home Depot,Lot associate

Brooklyn, New York March 2019 - Present

● Assist customers with the loading of their vehicles

● Monitor and maintain the entrance of the store

● Responsible for maintaining a sufficient quantity of carts near the entrance of the store

● Interact with customers as they enter or leave the store

● Direct customer interaction and provide excellent customer service skills Each One Teach One Daycare, Child care assistant July 2018 - August 2018

Brooklyn, New York

● Assisted child care provider in the safe monitoring of 10 children age 6 weeks - 12 years daily

● Planned and executed age appropriate activities

● Communicated with parents and guardians regarding children's progress and daily activities

● Planned and prepared meals in accordance with Federal nutritional guidelines

● Supervised play indoors and outdoors

● Followed all required classroom safety procedures Harry Silver Housing,Porter

Brooklyn, New York July 2017 - August 2017

● Responsible for maintaining safety protocols and standards according to city and state regulations

● Assisted in the daily operations of the building to ensure tenant satisfaction

● Requisitioned supplies and equipment needed for cleaning and maintenance duties

● Improved customer service skills by interacting with guests and keeping professional atmosphere

● Attending tenants with any request or inquiries, as well as complying with housing and safety laws and regulations


Internship,Young Women's Leadership Network /Assistant College Counselor October 2018 - April 2019

● Assisted in providing clerical support to a high school counselor, by performing various clerical services

● Provide assistance to students that are getting ready for the college process

● Schedule counseling appointments, answer telephone calls and provide information and assistance to callers, visitors, staff and students

● Perform a variety of independent clerical and technical services, maintain and input student data into database, schedule meetings and appointments as assigned, process a variety of forms and applications

● Establish and maintain cooperative and effective working relationships with others Basketball 2015– Present

● Member of Graphic Campus basketball team

● Collaborate with team members on an off the court

● Maintains mental and physical fitness to compete at the highest level

● Demonstrated Strong ability to take on a leadership role iMentor September 2015 – 2019

● Participate in four-year program commitment, paired with college-educated New York City-based mentor

● Responsible for e-mail communication (1x/week), and in-person meetings (1x/month) with mentor

● Set long-term goals to attend a reputable college and maintain a grade point average SKILLS

Proficient with Microsoft Office (Word, Excel and PowerPoint), Basic Graphic designing skills

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