Manager Active Directory

Moustaffa Mamdouh Hosni

** ****** *** ****** **,

Salmiya, Kuwait

E-mail: ***.*********@*****.***

Website: www.linkedin.com/in/moustaffa-

mamdouh-07b6a489/

Phone: +965-********

OBJECTIVE A multi-skilled IT Senior with good all-round supervisory and technical expertise. Very capable with a proven ability to ensure the smooth running of ICT systems and to provide IT services that will improve the efficiency and performance of a company. Extensive practical knowledge of complex systems builds, hardware and software testing, network support, technical support and computer repairs. As I've more than Twelve year's hands on experience in the field of networks,and IT management... Looking for a new and challenging position, one that will make best use of my existing skills & experiences also further my personal development.. Tolip Royal Hotels, Alexandria,

Egypt

Assistant IT Manager

Jun 2014 — Apr 2019

-Implementing and troubleshooting Hospitality System (Opera 5, Micros Simony, Material control,

Onity Door Lock, Sun, AIC Box billing system,PBX Billing system Fox and interface).

-Installing and configuring Microsoft systems (Active directory– DNS – DHCP- WSUS- SCCM.

-Troubleshooting and configuring network switches, Firewall, Access points, WiFi Controller, Core switch(Brocade - Cisco- FortiGate - HP)

-Monitoring and analyzing network traffic

-Implementing and troubleshooting IP TV System(exterity).

-Installing, configuring and troubleshooting CCTV DVR’s and IP Camera’s .

-Backup and configuring Dell SAN Storage, HP Tape Backup library.

-Support guest for internet service & IP TV Service. -

-Installing, configuring and troubleshooting Workstations, End Users, Digital Signage

(Opening Tolip borg Al Arab + Tolip North Coast)

Inter-Continental Hotels Group,

Marsa Alam - Red Sea, Egypt

Complex IT Coordinator

Dec 2012 — May 2014

-Implementing and troubleshooting Hospitality System (Opera 5, Micros, Material control, Ving card,

Sun, Tiger, Concept Spa, Fidelio, Fox).

-Installing and configuring Microsoft systems (Active directory –TMG – DNS – DHCP).

-Dealing with Cisco devices (Switches, Routers, wireless controller, Access Point’s, IP Phone’s, VG, ASA, nomadix firewall, Core switch’s, Call manager CUCM 4.2).

-Implementing and troubleshooting IP TV System Amino.

-Monitoring and analyzing network traffic

-Installing, configuring and troubleshooting CCTV NVR Server’s and IP Camera’s WORK

EXPERIENCE

Moustaffa Mamdouh Hosni 2

-Implementing and troubleshooting Workstations, Pinter’s Problems.

-Installing, configuring Microsoft System Center Configuration Manager 2007, 2012.

-Troubleshooting Dell SAN Storage, Dell Tape Backup library ML6000.

-Support guest for internet service & TV Service.

-Working with (Spiceworks) Help Desk system Check List and Call Monitor. Agamy Star Mall, Alexandria,

Egypt

IT Specialist

Sep 2012 — Dec 2012

-Installing and configuring Microsoft systems (Active directory – TMG)

-Troubleshooting End user Problems .

-Implementing and troubleshooting Workstations, Pinter’s Problems.

-Troubleshooting and fixing wireless & wired network problems. Fathalla Market, Alexandria,

Egypt

IT Specialist

Jan 2011 — Aug 2012

-Installing and configuring Microsoft systems (Active directory – TMG)

-Troubleshooting End user Problems, Network Scales.

- Implementing and troubleshooting workstations, Pinter’s and Scanner’s Problems .

-Troubleshooting and fixing wireless & wired network problems

-Dealing with Point Of Sale.

Fayek Decorative furniture,

Alexandria, Egypt

System Administrator

Apr 2010 — Sep 2010

-Installing, configuring and troubleshooting VMware ESXI - V sphere.

-Installing and configuring Microsoft systems (Active directory – TMG)

-Implementing and troubleshooting Open filer Backup(data storage based on Linux)

-Troubleshooting and fixing wireless & wired network problems.

-Implementing and troubleshooting Workstations, Pinter’s Problems. Modern WAN Technology,

Alexandria, Egypt

Network Support Specialist

Jun 2006 — Mar 2010

-Installing and configuring Microsoft systems (Active directory– DNS – DHCP- WSUS. - Installing Network Patch panels, Racks, Swishes and firewalls.

-Installing and Configuring IP Cam’s.

-Installing and Configuring Network Infrastructure (LAN- WAN-VPN Solutions)

-Troubleshooting and fixing PC’s and Laptop’s.

-Implementing and configuring virtualization Solution's(VMware- Hyper V)

-Installing and Configuring voice servers (altegen servers) + VoIP Devices.

- Implementing and troubleshooting Pinter’s and Scanner’s Problems. QUALIFICATIONS CCNA Routing & Switching Certified

CCNA Security

MCSE 2016

ITIL

IT Essentials

Moustaffa Mamdouh Hosni 3

EDUCATION computer science September 2005 — May 2009 Institute of computer science Misr for Education

- Degree: Bachelor of computer science

SKILLS Networking - Microsoft - Cisco - Linux - Brocade - CCTV System - Hospitality System

- Firewall - Security - IP TV

VMware - Management

LANGUAGES English Full Professional Proficiency

Arabic Native or Bilingual Proficiency

REFERENCES Referees available on request.

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