Sales Customer Service cashier

CURRICULUM VITAE

Name: Waseem Abdul Gani Chikte.

Present residence address: - Block-01,Street-114,Building no-298,Room.no-02, Mahboula,- Kuwait

Mob:- +965-******** (Kuwait)

E-mail.id:- ada0nr@r.postjobfree.com

Career Objective: - To work in a challenging environment that provides generous opportunities for learning and to work hard with full determination and dedication to achieve organizational goals. And Looking for career that would generate an atmosphere of maximum value addition.

Educational History:-

●Bachelor of Commerce:- Passed with 64.28%

Academic Year –2012-2013, Mumbai University.

Additional Education :-

● MOS: Microsoft Office Excel 2010

Passed with 90% in the Academic Year:-2013

● MS-CIT :- Passed with 78% in the Academic Year 2008-2009.

Maharashtra State Board of Technical Education.

● SAP ERP System. ● Tally ERP 9

Working History:-

● Gulf Group for Mechanical & Electrical Work, Kuwait.

Designation:- Storekeeper

Working Period: - May-2019 to Oct-2019.

• Maintain updated knowledge regarding various articles features and specification.

• Ensure to prepare GRN report of received material & Recording of documents .

• Counts & measures articles to verify contents of shipments as per purchase order.

• Ensure that all documents and material received in the warehouse are satisfactory quality.

• Conduct stores’ general maintenance regularly. Maintain an orderly and neat stock and receiving area.

• Participate in stock taking activities and arrange for repair or replacement of damaged goods. Pack or wrap bought item and ensure that any deliveries are made in time-efficient manner.

● Reliance Digital,Navi Mumbai.

Designation:- Commercial-Supervisor

Working Period: - July-2018 to Feb-2019.

• Determine work procedures, prepare work schedules and expedite workflow.

• Assign duties and assess work for exactness, neatness and conformance to policies and procedures.

• Evaluate reports and respond to quality issues with associates.

• Conduct stores’ general maintenance regularly. Maintain an orderly and neat stock and receiving area.

• Interact with central distribution and corporate inventory control department.

• Assist to solve problems and make informed decisions affecting service and productivity of receiving area.

● M.H.Alshaya,Qatar.

Designation:- Sales Associate.

Working Period: - Oct-2016 to May2018.

Duties and Responsibilities:

• Execute the daily operational, day-to-day goals and priorities assigned by store manager.

• Maintain awareness of all promotion and advertisement.

• Provide customers with information on current promotions and sales.

• preparing all reconciliation repots and accurately storing data into the system by following company procedures concerning to stock and administrative documentation.

• Participate in stock taking activities and arrange for the replacement of damaged goods.

● Geant Hypermarket, Kuwait.

Department:- Heavy House Hold (Office Automation, Home & Appliance ).

Designation:- Sales Associate

Working Period: - July-2014 to Oct-2016

Duties and Responsibilities:

• Maintain updated knowledge regarding various articles’ features and specifications.

• Greet customers as they enter the establishment and ask them if they would like assistance.

• Accompany customers to different aisles and offer assistance at every step.

• Stock items on shelves in accordance to the instructions provided by the sales manager.

• Ensure that all shelves and items are dusted and cleaned properly.

• Price items and ensure that any outdated price tags are removed immediately.

• Participate in stock taking activities and arrange for the repair or replacement of damaged goods.

• Provide customers with information on current promotions and sales.

● HyperCITY Retail Stores,Vashi

Department:- Checkout.

Designation:- Sr. Cashier

Working Period: - April 2014 to June-2014.

Duties and Responsibilities:

● Assisted and trained cashiers in sales techniques, providing excellent customer service, problem solving and daily cash balancing operations.

● Computed and record totals of transactions on a daily basis and recorded data.

● Calculated total payments received during a time period, and reconcile this with total sales.

● Maintained awareness of all promotions, advertisements and new product samples.

● Introduces staff on appropriately handling difficult and complicated sales.

● Trained and developed new associates on POS system and key sales tactics.

● Worked closely with Business Office to ensure accurate payment postings.

● Responsible for developing a rotating schedule that allowed cashiers to get into a regular routine that cut down on unscheduled time off.

● Planned, coordinated, and monitor day-to-day customer service operations.

● Perform the duties of customer service representative when required.

CORE COMPETENCIES:-

– Customer Assistance

– Stock Replenishment

– Merchandise Display

– Complaint Processing

– Price Tagging

– Sales Inventory Keeping

– Credit Card Charging

– Bill Processing

– Refund/Replacement

– Cash Balancing

– Store Opening/Closing

Personal Requirements:

Able to understand and communicate with a wide variety of people.

Able to work as part of a team.

Logical approach to work.

Self-reliant and able to work independently.

Active interest in learning and maintaining technical skills and knowledge.

Able to investigate, identify and solve problems quickly and efficiently.

Good customer service skills.

Able to make informed decisions about a wide range of complex business and technical issues.

Personal information:-

Nationality: - Indian

Date of birth: 14.10.1992

Marital status : Married

Passport number:- K5376997 & Valid till-10-05-2022

Visa status: Article 18

Language known: - English, Urdu, Arabic, Hindi, Marathi.

Hobbies:- Home automation, Drawing, Writing, Reading, Driving,Cricket.

I hereby declare that the information furnished above is correct to the best of my knowledge.

Date:

Place: KUWAIT ( Waseem abdul gani chikte )

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