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Medical Assistant Customer Service

Crowley, TX
December 06, 2019

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Rebecca Porcaro

Crowley, TX *****


Authorized to work in the US for any employer

Work Experience

MA Training and Proficiency Coach

Texas Health Physicians Group - Dallas, TX

July 2019 to Present

Create and teach updated skills class for all Medical Assistants within Texas Health Resources throughout DFW area. Responsible for approximately 250 medical clinics and roughly 1000 Medical Assistants keeping in compliance with changes throughout the AHA, WHO, CDC, ADA and other organizations. Go to all facilities to coach and perform observations overseeing all standards are met to the highest quality.


Master's in Education

Kaplan University - Online - Chicago, IL

September 2006 to December 2008


• Microsoft Office (1 year)

• Basic Math

• Customer Service

• Phlebotomy

• EMR Systems

• Experience Administering Injections

• Data Collection

• Medical Terminology

Certifications and Licenses

Certified Medical Assistant (AAMA)

April 1998 to May 2020

Renews every year

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