Wan Joong Joo (Jeff)
Richmond hill, Ontario, Canada
416-***-**** ada0e7@r.postjobfree.com
Summary
Enthusiastic and hardworking Restaurant Manager with a winning attitude and desire to deliver exceptional dining experience
Focused on setting high expectations and raising service standard
Improving revenue, reducing turnover and increasing customer satisfaction
Work Experience
2017 - 2019
Richmond hill, ON
Restaurant Manager Touhenboku Ramen
Hired, trained, and managed a staff of 20 employees
Food and beverage knowledge, health and safety standard preparation
Reduced variable cost through tighter controls on overtime expenditures and inventory waste
Consistently exceeded monthly sales goals
Maintained supply inventory
Managed customer complaints and questions
2009 - 2017
Toronto, ON
Restaurant Sous Chef Glow Fresh Grill & Wine Bar
Formally commended by Executive Chef for Significantly improving unique menu selections and presentations
Streamlined kitchen operations by creating more accurate prep sheets, standardized recipe files, and product-rotation systems.
Enhanced employee retention and morale by tactfully promoting team environment, emphasizing guest relations, and instituting a positive means of dealing with stress in a high-volume operation
2003 - 2013
Toronto, ON
Kitchen manager Gourmay`s Catering Service
Participate in skilled catering team that specialize in high-end event for business and organization.
Managed site preparation and guest services.
Education
2006 - 2008
Toronto, ON
George Brown College
Culinary Management, Diploma
Additional Skills & interest
Hospitality & culinary Management
Front & Back –of-House operations
Budgeting & Cost Control
Team building/Training/Supervision
Safety/Sanitation/Quality Controls
Vendor/Inventory Management
Guest Service Excellence
Multi outlet Operations
Profit & Growth Strategies
Restaurant & Kitchen Design