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Business Analyst

Toronto, ON, Canada
December 06, 2019

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****-** *** ******, *******, ON, M*J *Z3 437-***-****


Multifaceted and results-oriented professional with 8+ years of business analysis experience offering practical knowledge in innovative business analysis, Odoo ERP design and implementation, and strategic IT solutions. Continuously applies advanced comprehension of business processes and consultations to efficiently assess customer requirements before recommending appropriate solutions leading to consistent client satisfaction. Collaborates with colleagues to facilitate company workflow and deadline adherence. Proactively pursues entrepreneurial opportunities to augment business by creating additional revenue streams, establishing positive rapport with potential clients and business partners promoting continuous growth.


• Innovative Business Analysis

• Client Relationship Management

• Continuous Business Growth

• Odoo ERP Design & Implementation

• Business Process Re-Engineering

• Product Market Research & Analysis

• Website Creation & Development

• IT Solutions Design & Execution

• Gap Analysis Proficiency

Language Profile: Fluent in English Functionally Bilingual in Gujarati & Swahili PROFESSIONAL EXPERIENCE

Odoo Certified Functional Consultant OERP Canada Toronto, ON Jul. 2019 – Present

Diligently engages in end-to-end client service process, meticulously gathering requirements and conducting gap analysis before tailoring an appropriate solution to successfully meet client needs.

Regularly works with lead Odoo developer, strategically leveraging proficient understanding of ERP systems to provide wire frame solutions and other additional insight regarding improved business processes.

Proactively and continuously builds sales pipeline, instrumentally conducting market research and reaching out to potential clients by offering demonstrations and other relevant information to showcase Odoo’s value addition. Founder & Director KMP Enterprises Ltd. Kenya May 2017 – Present

Successfully founded trading company focusing on importing and exporting products and services including FMCG products, electrical products and services, and IT solutions with the goal of adding value for the end consumer.

Strategically designs and integrates multitude of IT solutions imported from various international hubs, including the implementation of asynchronous communication tools in rural areas of Kenya allowing schools to contact their parents without smart devices.

Innovates product distribution strategies, conducting consumer market research by utilizing focus groups and other Human-Centered Design (HCD) processes to evaluate aspects affecting purchasing including consumer buying culture.

Operations Director Polyflex Industries Ltd. Kenya Oct. 2014 – Jul. 2019

Implemented Sage Evolution Premium, Time & Attendance, and PayMaster software for up to 300 company employees in manufacturing plant. Devised and executed automated order forms by utilizing VBA function in Excel resulting in an 80% usage reduction regarding manually created order forms.

Creatively designed and developed multiple software programs and tools including a performance monitoring dashboard, utilizing PowerBI from Microsoft to compare KPIs against progress to ensure goal achievement.

Pioneered refurbishing process of company website, applying knowledge of Ruby on Rails, HTML, CSS, and JavaScript to successfully augment online presence promoting brand development.

Spearheaded research of cost-saving technology solutions, convincing company to implement solar energy off-grid solutions leading to drastically reduced power costs. KEVAL SHAH 437-***-****


Established and maintained positive rapport with new and existing clients, applying comprehension of customer relationship management to pursue new business opportunities thus developing additional revenue streams.

Strategically spearheaded business relationship with the leading poultry producer of East and Central Africa, Kenchic, thus increasing company revenue stream by KSH $20M annually.

Proactively introduced new vertical of customers to the company, successfully pioneering the introduction of coffee valve machinery to enable company to produce packaging for coffee processors. EARLIER NOTEWORTHY EXPERIENCE

Research Analyst Allegra Strategies UK Jan. 2013 – Mar. 2013 Technical Servicer (Graduate Program) Logica (now CGI) UK May 2012 – Dec. 2012 Data Analyst Cognosis Ltd. UK Oct. 2011 – Nov. 2011 EDUCATION & PROFESSIONAL DEVELOPMENT

Odoo Functional Consultant (v12) Certified Odoo 2019 Process-Based Methods for Effective Program Management Prince2: Foundation 2019 Digital Marketing Master Class Markedu 2019

Introduction to Human-Centered Design +Acumen 2018 Blockchain for International Development TechChange 2018 Web & Mobile Application Development (Ruby on Rails, Android, HTML, CSS, UX) Moringa School 2015 Master of Science, Technology Entrepreneurship (Merit) University College London 2014 Bachelor of Arts (Honours), Finance, Accounting & Management (2:1) University of Nottingham 2011 AWARDS & CERTIFICATIONS

Diamond Award (Silver), ‘Creating Winning Teams’ (Logica, now part of CGI) UK 2012 Gold, Silver & Bronze President’s Award (Duke of Edinburgh Equivalent) Kenya 2005 – 2009 Best Resolution Award, Human Rights Committee (EAMUN, Amnesty International) Kenya 2003 – 2004 Pitman’s Award, Best Results in Various Levels of Computer Examinations 1997 TECHNICAL ACUMEN

Microsoft Office Suite Microsoft Operating Systems Odoo MAC OS X Affinity San Serif Publisher-Designer-Photo HTML CSS Ruby on Rails XML Java (Android Application Development) SQL Python (Ongoing) Sage Evolution Premium PowerBI Time & Attendance & PayMaster VBA Excel

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