CURRICULUM VITAE

Rahul Kashyap

Cont-087********

Email ID- ada0e4@r.postjobfree.com

F-798, Rajaji Puram,

Lucknow, UP-226017

Carrier Goal:

To obtain a position in an organization that will utilize my skills and offer opportunities for advancement to Management roles in the longer term. I would be pleased to work in a position that would cultivate my Knowledge and skills and provide me the opportunity to build a satisfying career.

Summary

Total 12+ years experiance of Telecom in the field of Operations Management, MIS and Field.

1: M2M Cybernetics Pvt Ltd (Adecco India): Project Coordinator :From Jun-17 to Nov-18

2: Vodafone Mobile Services Ltd. Lucknow: MIS Coordinator :From Dec-14 to till Jun-17

(Under Comensol Enterprises)

3: Global Innovsource Solution Pvt Ltd : Sr. Territory Incharge :From Sep-10 to Dec-14

4: Global Control Room : Office Incharge :From Nov-09 to Sep-10

(Under Jaibharat Vigilance Security)

5:PNG & Co Chartered Accountants : RB Auditor :From Jan-06 to Jun-09

Achievements:

Nominated for best TI in 2012 at Global Innovsource Solution Pvt Ltd.

Awarded for Best Territory Incharge in North Zone in 2014 at Global Innovsource Solution Pvt Ltd.

Experience

1.Worked with M2M Cybernetics Pvt Ltd (Under Adecco India) as a Project Coordinator from Jun-17 to Nov-18.

Regular visit in rural & urban sites.

Preparations of reports of daily completed work.

Coordinate with vendors to collect daily activity at respective cluster.

Track field issues and Plan to resolve it.

Manage Customer satisfaction and handle complaints and escalations.

Prepare and analyze the daily report and chasing up with Area Manager /Sub Area Managers.

Escalate to concerns about the short materials.

Verification of work done by the Contractor and finalizing the bills for payment.

2.Worked with Vodafone Mobile Services Ltd. Lucknow under Comensol Enterprises since December 2016 to Nov-16 as a MIS coordinator.

Worked with Vodafone Mobile Services Ltd. Lucknow under KVC Consultants from December 2014 to Nov-16 as a MIS coordinator.

Preparations of MIS reports and provide regular, timely, quick and correct inputs.

Coordinate with cluster Engineers to collect daily activity at respective cluster and highlighting the critical problems to my immediate boss.

Track EB issues and Non EB sites and Plan to resolve it.

Escalate high power & diesel consumption cases to O&M team.

Escalate all critical/Major outages, faults or site owner issues to the concerns for early resolution

Collect electricity bills timely & process for payment after due verification within timelines.

Prepare and analyze the daily availability report and chasing up with Area Manager /Sub Area Managers to reduce the Outage.

Key responsibilities is to chase up with a team having every Team member to procure the total Operation of cell site for UPE operate cell sites and maintain 99.99% site availability

Verification of work done by the Contractor and finalizing the bills for payment.

Maintain Outages Validation reports.

3.Worked in Global Innovsource Solution Pvt. Ltd. for GTL (Telecom Industries) as a Sr. Territory Incharge (Caretaking Operations of Infra Towers) in the field of Operations Management, MIS and Field from September 2010 to December 2014.

Manage 300 Infra sites for 10 Districts in U.P. (East) in the field of caretaking operations.

Regular visit on every site.

Follow-up for payment from Site Vendors.

Handle incoming calls and see queries through to resolution.

Manage customer satisfaction and handle complaints and escalations.

Maintain the MIS of Site details, payment & guard salaries.

To follow-up for lodging FIR of theft on site.

Escalate all critical/Major outages, faults or site owner issues to the Head/ management for early resolution

Track the services carried out by vendors & prepare MIS for the same.

Deployment securities at sites as per requirement.

Check & verify security deployment & verification of bills of security agency.

Regularly interact with vendors, their supervisors and field teams to ensure all quality and regulatory guidelines are followed by them.

Coordinate with other cluster Engineers to collect daily activity at respective cluster and highlighting the critical problem to my immediate boss.

Maintain Outages Validation reports.

4.Worked in Global Control Room (GISPL) as an Office Incharge cum MIS Co-ordinator under Jaibharat Vigilance Security from November 2009 to September 2010 in Lucknow.

Key responsibilities is to chase up with a team having 10 Team members to procure the total Operation of cell site in UP East, Main aim is to smoothly operate cell sites.

Maintain MIS daily, weekly, monthly.

Escalate critical/Major outages, faults or site issues to the Head/ management for early resolution.

5.Worked in under firm of PNG & Co Chartered Accountants RB Auditor of Vodafone Essar Digilink Limited from January 2006 to June 2009 in Lucknow.

Physical Audit of VMS/DSA/CSA/Collection agencies zone of UP East (Lucknow, Kanpur & Varanasi)

Audit & reporting of Customer Identification Form.

Auditing sales & billing of Vodafone (Post Paid Connection) of using Customers.

Checking of report and finalization of earlier reports.

Report to Vodafone Head office Lucknow all UP East & every Vodafone Branch Office.

Arrangement of required files through E-mail.

Arrangement of Receipts as received per day.

Maintain MIS.

Education

MBA (Operation Management) from Sikkim Manipal University.

Graduation (B.Sc.) from Lucknow University.

Intermediate from U.P.Board.

Matriculation from U.P.Board.

Additional Course

One year Advance Diploma in computer Application from Lucknow Computer Education.

Personal details

Name : Rahul Kashyap

D/O/B : 07/07/1985

Fathers Name : Mr. R.K.Kashyap

Gender : Male

Marital Status : Married

Nationality : Indian

Language : Hindi, English

Permanent Address : F-798, Rajaji Puram,

Lucknow-226017,

Uttar Pradesh.

Contact Number : 087********

Hobby : Listening Music, Watching & Playing Cricket.

Language Known : English & Hindi

Date:

Place: (Rahul Kashyap)

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