GEMMA C. ATIENZA
Al Gharhoud Le Meridien Hotel and Conference Center
Dubai, UAE
Contact No: 056*******
Email Address: ***************@*****.***
OBJECTIVES:
To be a part of a well known company that will enhance my knowledge, and improve my skills physically and socially.
PERSONAL BACKGROUND:
Date of Birth. : August 17, 1984
Place of Birth : Sandalan, Ibaan, Batangas
Age : 34yrs. old
Gender : Female
Civil Status : Married
Height : 5’0
Weight : 45 kgs.
Citizenship : Filipino
Language : English / Tagalog
EDUCATIONAL BACKGROUND:
: TESDA
Lipa City
June 2006 - Nov 2006
Secondary : Dr. Juan A. Pastor Memorial National High School
Ibaan, Batangas
S.Y: 2000 – 2001
Primary : Ibaan CentralElementary School
Ibaan, Batangas
S.Y: 1996 – 1997
SKILLS:
Gather information base on clients needs, endorse the appropriate product which fit by their requirements and demand on the market.
Knowledgeable in formatting, repairing, assembling and troubleshooting of computer.
Can work under pressure and can adapt to changing environment.
Fast learner, hardworking, honest and trustworthy.
WORK EXPERIENCE:
November 2015 – October 31, 2019 Waitress / Cashier / Hostess / Barista
Marriot International (Le Meridien Hotel Dubai)
DUBAI, UAE
Job Description:
Ensure the Guest feels important and welcome in the restaurant
Ensure hot food is hot and cold food is cold
Present menu, answer questions and make suggestions regarding food and beverage
Serve the Guest in an accommodating manner
Must know all food, beer, wines and retail offered
Apply positive suggestive sales approach to guide Guests
Provide responsible service of alcoholic beverages
March 2006 – October 2015 SALES COMPUTER TECHNICIAN / SUPERVISE
(School Supply)
MEGA PC LINK COMPUTER CENTER /
SOUTHERN TWIN SUPERMARKET
23 Esteban Mayo St., Lipa City
Job Description:
Setting up hardware and installing and configure software and drivers
Maintaining and repairing technological equipment (e.g. routers) or peripheral devices
Installing well-functioning LAN/WAN and other networks and manage components.
Perform regular upgrades to ensure systems remain
Troubleshoot system failures or bugs and provide solutions to restore functionality
September 2004 – March 2006 AGENT / SALES REPRESENTATIVE
SMART WIRELESS
Robinson’s Place Lipa
Present, promote and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
February 2002– June 2004 SALES CLERK / SALES LADY
NOVO JEANS AND SHIRT
Lipa City
Job Description:
Greet customers when they arrive at the store and ask if they need assistance
Process sales transactions at the POS (point-of-sale) counter
Suggest upsell items to customers based on the items they have chosen
Execute special orders for items that are not in stock or that we do not carry
Replace merchandise on the shelves, paying special attention to end caps
CHARACTER REFERENCES:
Ms. Rinna Marie Sanchez Ms Evelyn Chua
Latitude25 (Lobby Lounge and Bar) Manager Manager
Le Meridien Hotel Mega PC Link Computer Center /
Dubai, UAE. Southern Twin Supermarket
+971*********. Lipa City
I hereby certify that the above information is true and correct to the best and knowledge belief.
GEMMA C. ATIENZA
Applicant’s Signature