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Pharmacy Technician Customer Service

Haverhill, MA
December 06, 2019

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Andrea DiMario

Haverhill, MA


Work Experience

Brand Ambassador

Big Orange Promotions

August 2019 to Present

Worked a variety of events such as Grand openings for Family Dollar and Whiskey Promotions. Brand Ambassador

Modern Staffing - Boston, MA

June 2019 to Present

• Demonstrated products through in-store demonstrations that regularly drew crowds of 20-50 people.

• Communicated individually with customers to determine overall brand satisfaction. Product Demonstrator

Various Clients and Locations - Methuen, MA

April 2006 to Present

• Provide product samples, coupons, information brochures, incentives to persuade people to buy products

• Sell products being promoted and keep records of sales

• Setting up and taking down product displays and advertising

• Complete event recaps and conducted inventory to determine effectiveness Pharmacy Technician

Resident Care Pharmacy - Methuen, MA

January 2009 to July 2012

• Prepared labels and filled prescriptions accordingly, pre-packaging common medications that resulted in 20% faster order completion.

• Provided outstanding customer service, building rapport that increased client retention .

• Communicated with healthcare providers, insurance companies, and patients in person, by email, via fax and telephone.


Tall Grass Talent Group - Methuen, MA

June 2007 to March 2012

• Generated excitement, brand awareness, and increased product sales through research.

• Responsible for all program materials, setup and breakdown of event station.

• Prepared and submitted all on-line requirements on the same day as the executed Event Pharmacy Technician

Walgreens - Newburyport, MA

February 2003 to May 2007

• Properly filled and dispensed an average of 500 to 800 prescriptions per day.

• Received and stored incoming inventory, verified quantities against invoices, and checked for outdated medications.

• Referring all doctor's calls and customer's medical questions to Pharmacist. Education

Triton Regional High School - Byfield, MA

September 1999 to June 2003


• Market Research

• Data Entry

• Evaluations

• Bookkeeping

• Customer Care

• Call Center

• Customer Support

• Market Research (6 years)

• Customer Service

• Brand Management

• Product Demos (9 years)

• Merchandising (8 years)

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