Pharmacy Technician Customer Service
Resume:
Andrea DiMario
Haverhill, MA
*********@******.***
Work Experience
Brand Ambassador
Big Orange Promotions
August 2019 to Present
Worked a variety of events such as Grand openings for Family Dollar and Whiskey Promotions. Brand Ambassador
Modern Staffing - Boston, MA
June 2019 to Present
• Demonstrated products through in-store demonstrations that regularly drew crowds of 20-50 people.
• Communicated individually with customers to determine overall brand satisfaction. Product Demonstrator
Various Clients and Locations - Methuen, MA
April 2006 to Present
• Provide product samples, coupons, information brochures, incentives to persuade people to buy products
• Sell products being promoted and keep records of sales
• Setting up and taking down product displays and advertising
• Complete event recaps and conducted inventory to determine effectiveness Pharmacy Technician
Resident Care Pharmacy - Methuen, MA
January 2009 to July 2012
• Prepared labels and filled prescriptions accordingly, pre-packaging common medications that resulted in 20% faster order completion.
• Provided outstanding customer service, building rapport that increased client retention .
• Communicated with healthcare providers, insurance companies, and patients in person, by email, via fax and telephone.
Merchandiser
Tall Grass Talent Group - Methuen, MA
June 2007 to March 2012
• Generated excitement, brand awareness, and increased product sales through research.
• Responsible for all program materials, setup and breakdown of event station.
• Prepared and submitted all on-line requirements on the same day as the executed Event Pharmacy Technician
Walgreens - Newburyport, MA
February 2003 to May 2007
• Properly filled and dispensed an average of 500 to 800 prescriptions per day.
• Received and stored incoming inventory, verified quantities against invoices, and checked for outdated medications.
• Referring all doctor's calls and customer's medical questions to Pharmacist. Education
Triton Regional High School - Byfield, MA
September 1999 to June 2003
Skills
• Market Research
• Data Entry
• Evaluations
• Bookkeeping
• Customer Care
• Call Center
• Customer Support
• Market Research (6 years)
• Customer Service
• Brand Management
• Product Demos (9 years)
• Merchandising (8 years)
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