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Customer Care Executive

Location:
Delhi, India
Posted:
December 09, 2019

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Resume:

Curiculum Vitae

Abhishek Roychoudhury

Mob: 971-***-****

Objective:

I would like to establish myself and substantiate my expertise there after in every challenging sphere of the organization and where I a can use my skill and aptitude towards the development of the organization.

Educational Qualification:

B.Sc Hons (2000) : Ashutosh College (68%)

Class XII (1996) : B.D.Memorial Institute (78%)

Class X (1994) : South Point High School (68%)

Work Experience:

The Flight Planners: Jan 2016-Jan 2018

Joined as Sr. Travel Consultant for Sales and exchanges for U.S.A/Canada.

Fareportal India Pvt Limited: July 2013-Nov 30 2015

Joined as Sr. Travel Consultant for Cheapoair Sales/Exchange

Genpact: Sept 2011-July 2012.

Joined as P.D. (Process Developer) for Kodak Technical support

Convergys India since 1st Nov.2010- Sept 2011.

Joined as Sr. C.C.O. for a Semi-Tech Process AT&T and have worked till date.

Barclays Shared Services since 2nd Nov 2009 -16th Feb. 2010.

Joined as Sr. Process Advisor for Central Telephony (C.T) and have worked till 16th Feb. 2010.

IBM Daksh since 23rd October 2008:

Joined as Customer Care Senior Executive in a Canadian Semi-Tech process Bell Express VU and have worked till 25th April 2009.

VCustomer Services Pvt. Ltd since 11th October 2005 - September 2008):

Joined as Customer Care Executive and was promoted as Sr. Executive for processes as Buy.com and Upromise.

Strengths:

Self Motivating

Listening and Tolerance

Resourceful and Innovative

Confidence level, Positive attitude.

Personal Details:

Father’s Name: Late Chanchal Roychoudhury

Date of Birth: 5th March 1978.

Sex: Male

Marital Status: Married

Nationality: Indian

Contact Information:

Permanent /Present Address: L-64 Mahaveer enclave Palam-Dabri Road New Delhi :110045

Date:



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