Customer Service Office Administrator

SARAH E. HEALY

Chandler, AZ ***** 630-***-**** Email: ********@*********.***

SALES PROFESSIONAL & RETAIL MANAGEMENT

CORE COMPETENCIES

Strong Verbal & Written Communication

Organized

Detail Oriented

Purchasing/Budget Management

7 years of Retail Interviewing experience

7 years of Retail Hiring experience

Strong Negotiation Skills

Customer Service oriented

Self-Motivated

Time Management

Office Management

Retail Store Management

Sales/ Warm Calling

Service-oriented professional skilled at navigating complex situations and communicating across multiple levels of organizations.

Able to effectively prioritize and execute multiple tasks and leverage resources when necessary to achieve goals. Proven track record of performance and self-management skills required to work independently and as a member of a high performing team. Quick learner who thrives in a fast-paced environment.

PROFESSIONAL EXPERIENCE

CHANDLER UNIFIED SCHOOL DISTRICT CHANDLER, AZ

Office Administrator

7/2022-present

Manage purchasing and budget reconciliation for Shumway Leadership Academy

Liaison between school and district office for all campus needs

Run calendar for school Principal

Coordinate on-campus events and charitable contributions from community partners

First point of contact for parents entering campus

Onboard new employees

PANERA BREAD CHANDLER, AZ

Inside Sales Representative - Catering

7/2019-7/2022

Manage and grow book of more than 900 catering accounts in a two-state territory by warm calling potential leads

Finished FY19 at 140% of sales target

Top 5 nationwide Sales Representatives 2020 and 2021 YTD of quota attainment during COVID

Responsible for growing existing client relationships as well as re-activating past clients that have stopped ordering

Build and execute territory and account development plans

Use strategic sales activity to uncover referral opportunities and generate incremental revenue.

Aptitude to work through multifaceted issues and provide resolution

Always conduct myself in a professional manner

Comfortable in working in a fast-paced environment SAN MARCOS ELEMENTARY SCHOOL CHANDLER, AZ

Para Educator

8/2015-7/2019

Sarah E. Healy ********@*********.******* 1

SARAH E. HEALY

Chandler, AZ 85286 630-***-**** Email: ********@*********.***

Teacher’s aide responsible for working with students that have fallen behind in reading and math

Run individual and small group sessions to teach, reinforce and review foundational skills and concepts

Provide additional assistance to teachers as necessary

Run, order and organize all uniform distribution for entire school

In charge of coordinating and managing art masterpiece for school

Oversaw all Title 1 lunch applications for grades k-6 FACTOR 8 CHANDLER, AZ

Independent Contractor

2/2015-8/2015

Responsible for certifying all participants in a national, industry-standard sales program

Own all aspects of the certification process including scheduling, executing, and closing out a live practical exam

Additional administrative tasks as necessary

MARY KAY CHANDLER, AZ

Independent Beauty Consultant

5/2005-present

Built business from the ground up by educating clients on skin care products

Managed P&L and inventory levels to maximize profits

Grew existing customer relationships through product penetration plans

Customer Service oriented

HALEY ELEMENTARY SCHOOL CHANDLER, AZ

Noon Aide

10/2014-4/2015

Responsibilities included monitoring safety of students during lunch and recess

Coordinated resources between cafeteria and playground to ensure adequate coverage BED BATH AND BEYOND GURNEE, IL (MOVED TO AZ)

Department Manager/Office Manager

4/2004-6/2006

Interviewed, hired, coached and performance managed a staff of 50

Conducted training for all new hires

Owned Customer Service department

Motivated, coached and managed sales team to ensure goal were met and store maintained highest standard of quality

Ran back office: ensured that applications, I-9's, schedules, vacation requests and payroll were completed BATH AND BODY WORKS OLD ORCHARD, IL

Store Manager – Staff of 12

11/2003-3/2004

GAP, INC NORTHBROOK, IL

Associate Manager – Staff of 25

6/2003-11/2003

AMERICAN EAGLE OUTFITTERS VERNON HILLS, IL & INDIANAPOLIS, IN Store Manager – Staff of 20

10/1999-6/2003

EDUCATION & TECHNOLOGY

Sarah E. Healy ********@*********.******* 2

SARAH E. HEALY

Chandler, AZ 85286 630-***-**** Email: ********@*********.*** General Studies / Business

INDIANA UNIVERSITY PURDUE UNIVERSITY – INDIANAPOLIS, INDIANAPOLIS, IN 3.5 years of general studies and business classes

TECHNOLOGY

Salesforce, Word, Excel, Outlook, Power Point, Teams, Zoom Sarah E. Healy ********@*********.******* 3

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