Delivery Driver

*** ***** **, ******, **, *****

PHONE 718-***-**** • E-MAIL *******.***@*******.***

GORDON HIKEL

OBJECTIVE

I am a creative problem solver who is enthusiastic about seeking employment in a dynamic organization where I can gain experience and skills that will be further developed and utilized.

TECHNICAL SKILLS

Security +, Networking, Windows 2000, Windows XP, Microsoft Word, Excel, PowerPoint, Internet, Computer Hardware and Software, Troubleshooting WORK EXPERIENCE

April 2024- Present Veho, Atlanta, GA

Delivery Driver

•Thrive in a fast-paced environment that demands quick thinking and physical agility embracing the challenge of physically tasking work with enthusiasm and resilience.

•Quickly navigate technology platform in field and communicating with dispatch working through other challenges that arise with ease and efficiency, learning and working alternate routes efficiently on a daily basis.

•Works well in a fast-paced environment that is physically tasking, making package deliveries in record breaking time.

•Demonstrate strong communication skills,

loading many boxes frequently weighing up to 50 lbs safely loading and unloading a car

•Maintain high safety standards in compliance with company policies.

June 2019- Present Lyft and Uber, Atlanta, GA

Rideshare Driver

•Drove clients to requested destinations throughout the Georgia area

•Ensured clients reached their destination both promptly and safely

•Presented clean and sanitized vehicle to customers for utmost satisfaction

•Upheld high standards of professionalism and discretion when working with all clients

•Offered assistance to disabled passengers and stowed wheel-chairs and other equipment correctly

•Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition

•Received belongings from passengers and safely and securely stowed items and luggage

February 2014 – May 2019 Woodlawn Motor Coach, Woodlawn, MD School Bus Driver

•Transport up to 200 elementary, middle, and high school aged students across designated bus routes

•Administer routine vehicle safety inspections before and after every trip

•Log and report incidents involving behavioral or safety violations by the students

•Check operating systems daily (brakes, horn, wipers, lights, stop arms, emergency flasher, and door-opening devices)

•Attend relevant functions and meetings required by the school board

•Implement emergency/accident plan (first-aid, evacuation, and 911 notification)

July 2010 – March 2013 Bank of America,Owings Mills, MD Professional Teller

•Provide world class service to customers

•Complete transactions with quality and efficiency

•Educate customers about bank services

•Assist customers with funds and availability questions Cash handling and balancing

July 2007 – November 2008 Global Payments, Owings Mills, MD Help Desk Support Analyst/ PC Technician

•Provide first line helpdesk support to clients; troubleshoot and resolve hardware and software problems via phone, email or fax

•Assist with installations, upgrades and troubleshooting computer software problems

•Maintain a high degree of customer service for all support queries while adhering to all service management principles

•Log all calls on the call logging system

•Train and provide assistance to users with computer equipment and software issues

EDUCATION

June 2005 Franklin High School, Reisterstown, MD

•High School Diploma

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