Customer Service Guest

SHARMIN RAHMAN

**-** ******** *****, *******, Queens, NY 11432 ·

929-***-**** Email: *******.******@*****.***

Well versed managing customer facing business environment.With academic

degree in Management gave me confident to manage and handle customer

with good care. Hard working and dedicated individual looking to face

challenge in practice.

EXPERIENCE

OCT 2022– TILL DATE

CASHIER/RETURN ASSOCIATES, TJ MAX

● Provide excellent customer service to all customers

● Handle cash and credit card transactions accurately and efficiently

● Maintain a clean and organized work environment

● Assist customers with any questions or concerns they may have

● Count and balance cash drawer at the end of each shift

● Process returns and exchanges

● Stock shelves and maintain inventory levels

JULY 2021– SEP 2022

CREW MEMBER/CASHIER, DUNKIN DONUTS

• Guest Service/Taking customer order using cash register

• Prepare various drinks as per order

• Preparing food in a safe and responsible manner in the Sandwich station

• Keeping the store clean and well-maintained

• Helping fellow associates when needed with various tasks

EDUCATION

2002

MASTERS IN MANAGEMENT, EDEN UNIVERSITY COLLEGE, DHAKA, BANGLADESH

2000

BACHELOR IN MANAGEMENT, EDEN UNIVERSITY COLLEGE, DHAKA, BANGLADESH

SKILLS

● Windows 10, MS Word, MS Excel

● Languages: English, Bangla, Urdu and Hindi

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