Customer Service Front End

773-***-**** ***********@*****.***

VALERIE

VALLEJO

PROFILE

I am energetic, hardworking, dedicated individual that is seeking to bring higher skills to a growing company in need of a top-level support. I have excellent organization, communication, and relationship-building skills. I am friendly with a professional demeanor and I am looking to continue to grow my skills. ACTIVITIES AND INTERESTS

WORK EXPERIENCE

• DIY, Interior Design

• Music

• Dancing

• Housekeeping

• Some carpentry

Front End Supervisor

Ross Clothing Store Chicago, Il

NOV 2019-Oct 2024

Supervisor front end of store, Cashier and manage other cashiers.

Assist with customers/customer service. Sales, inventory, open/closing of business, cleanliness of front end of store. Recover store at end of shift

Office Manager/International/Domestic Liaison

Badger Airbrush Co Bellwood, IL

FEB 2020-JULY 2023

Managed office handled all International/Domestic calls, orders, data entry, shipments, invoicing, processing all forms of payments. Cash, ACH, Checks, PayPal, Credit Cards, over phone payments.

Managed 5 email accounts and inquiries. Clerical/data entry Prepared shipments for over sea freight and cargo as well for Domestic orders.

Processed Amazon orders for customers and shipments. Complied with any disputes, exchanges and refunds. Handles all products repairs and I arrange shipments and invoices for customers.

Help with project coordination for conventions and sales. During down time, I help with product assembly and pulling products from shelves and packaging.

Forms of shipments, UPS, FEDEX, IPS, BLI, SLI forms, routing request and tracking shipments

KEY SKILLS

• Receptionist Skills i.e

• Excellent listener

• Friendly, courteous, &

service oriented

• Poised under pressure

• Customer Service

• Filing

• Problem solver

• Solid written & verbal

communicator

• Microsoft office,

outlook, google docs,

excel

• Hard worker

• Approachable, quick

leaner

Lamaris Salon / Chicago, Il

Receptionist/Asst Manager

Nov 2012-Jan 2020

Greet Clients, scheduled all appointment, incoming/outbound calls, processed payments, maintain cleanliness of business. Laundry, assisted stylist when needed, retail, inventory, restock, open and closing of business.

EDUCATION

Rezin Orr HighSchool

Chicago, IL

June 2000

Wilbur Wright College

Sept 2023- Present

Reference

Laura Moldavan 773-***-****

Joanne Moran 224-***-****

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