Customer Service Data Entry

YOLANDA MCAFEE

313-***-**** Garden City, MI, ****5 ***************@***.***

SUMMERY

Highly motivated and detail-oriented Entry-level work expertise with a diverse educational background. Interested in part-time positions that will fit my motives, and committed to growth with a track record proven to handle multi-tasking duties.

PROFESSIONAL SKILLS

Effective Listening Technical Skills

Reading

Data Entry

Vocabulary

Photoshop

Administration

Time Management

Interpersonal Skills

Data Analysis

Organizational Skills

WORK EXPERIENCE

Bank Cleaner

Grand Rapids Building Services

Learned good work ethics

Training improved my motivational skills

Gained familiarity with cleaning supplies and tasks

Had an opportunity to work with a team and independently

Gained familiarity with tasks in a single day

Customer service Training

National Telecommuting Institute

Trainee on customer satisfaction

Training improved customer awareness and professionalism in treating customers with respect.

Reinforced a positive first impression of your brand, reduces friction throughout the entire customer experience and helps users quickly receive value from your products.

Gained familiarity with building a relationship with company and customer.

Volunteer

The Greening of Detroit

Maintained professional growth and development

Had an opportunity to build teamwork with community volunteers

Performed difficult tasks under pressure

Participated in neighborhood beautification project to help improve the community

Developed relationships with the team

Education

Some College Education: Liberal Arts June 2016

Wayne County Community College District, Taylor, MI.

Some College Education: Choreography & Performing Arts March 2014

Henry Ford College, Dearborn, MI.

High School Diploma: Choir & Journalism June 2012

Mumford High School, Detroit, MI.

Continued Education: Radio & Television Sep 2009

Detroit School of Arts, Detroit, MI.

CERTIFICATIONS

LinkedIn: Computer Literacy Certificate, Working with computers and devices

Operation Hope: Small Business Entrepreneurship training program

LinkedIn: Administrative Office

Alison Empower: Easy Steps to Becoming A Medical Receptionist

Meta certificate: Introduction to Social Media

Meta certificate: Social Media Management

California Institute of Arts: Sharpened Visions, Poetry Workshop

HOBBIES

Reading from a wide range of studies

Writing poetry

Sewing on my own spare time

Creating recipe lists

REFERENCES

901-***-****- Kiva Akoto

617-***-****- Bliss Haynes

313-***-****-Doritha Tellis

Contact this candidate