Customer Service Property Management

ROSEMARY REEVE ***** E ***th Place Commerce City, CO 80022 **************@*****.*** 720-***-****

COMMERCIAL REAL ESTATE PROFESSIONAL Solid history of success, combined with excellent interpersonal skills. Ran multi-unit professional office space. Leader, mentor and energetic coordinator with dynamic talent for cultivating, strong tenant relationships.

Highlights of Expertise Tenant Relations, Vendor service Management, Business Development & Building code Compliance, Team Leadership & Training

Professional Experience

HomeSmart REALTOR 2015/present Prepare Seller(s)/Buyer(s) going over all steps needed to Sell or Buy. Create Marketing plan. Negotiate for better terms, pricing. Keep Clients informed every step of the way.

TRI Commercial Property Management Services Building Administrator/Property Management 11/2011 to 05/31/2014 Coordinate hiring, training, and ongoing professional development of property management. Develop reports, administer budgets, allocate resources, and ensure operational compliance with industry and corporate standards. Guide property improvement projects, partnering with contractors to secure on –time deliverables.

NCI/Chase Bank 6/2010 to 11/2011 Manager NSF Department 6/2010 to 11/2011 Oversaw customer relations and management of multiple accounts and held bottom-line responsibility for Collections, Settlements, and payoffs Earned recognition for recommending new process for tracking status of settlement negotiations and agreement resulting in significant time savings and improved client relations

Mel Rapton Honda 5/2009 to 5/2010 Sales Manager Internet Department Provided support for wide range of operations and projects as well as gained valuable industry insight. Increased production volume by double within two months by increasing call volume. Organized new client files Updated and maintained over 2000 existing records as well as conducted ongoing research and analysis on competitor products and services

Window Ads Nationwide/ Nationwide Window Advertising Owner/Operator Marketed window advertising for fortune 500 companies throughout the United States Established National accounts Maintained customer service – from start to finish of projects

Education and Credentials Real Estate License #054818 Attended Metropolitan State College of Denver Microsoft Office (Word, Excel, PowerPoint, Outlook) Yardi, LexisNexis Accurint