Health Care Sterile Processing

Michelle Person

**** ****** **. ******** ****, Co. 80022 Phone: 303-***-**** *********@*****.***

Objective

To maintain a position in a public health settings to promote the needs of the Dental health to the public while helping to reach the goals of the University of Colorado Dental Program.

Education

DEGREE DATE EARNED SCHOOL

·GED (1988)

·Certificate of Dental Assisting from Colorado College of Medical and Dental Careers. (1988)

·Certificate of Expanded Functions Dental Assisting from CU Dental.

·Certified in CBSPD (Sterile Process Department as a Sterile Processing and Distribution (SPD) Technician from the Certification Board for Sterile Processing and Distribution (CBSPD)

·Crucial Conversation Certificate

Experience

Health Care Manager (May 1, 2018- Present)

CU Dental Clinics 13065 E. 17th Ave Aurora Co 80045

Monday-Friday including some Saturday and Sundays.

40hour work week.

Supervise all full-time Dental Care I, II and III positions and student interns.

Coordinate work assignments to ensure timely and efficient schedule dispensary management.

Approve request for leave, conduct annual performance evaluations and midyear progress reviews, and create annual performance plans for all dispensary staff including Orthodontic staff. Create annual performance plans for classified staff and university staff under supervision. Recommend corrective and disciplinary actions for supervised employees, if necessary. Conduct interviews with applicants and make recommendations to the Health Care Program Director regarding hiring, and promotions.

Provide directions and management in all areas of clinical operations in regard to infection control procedures and policies. Ensure the School of Dental Medicine is in compliance with OSAP and CDC regulations and guidelines.

Help establish protocols for the packaging and maintenance of dental instrument kits and equipment in support of clinical operations in the student’s clinics. Help Maintain instrument-tracking system to ensure instrument requirements are met in support of patient care.

Work with the Health Care Director, develop internal quality control measures and standard operating procedures in all aspects of dental instrumentation sterilization and dispensing processes.

Demonstrate, instruct, train and advise clinical personnel on policies, guidelines and work processes as applied to sterilization processing, infection control and dispensing dental instrumentation, materials and equipment.

Conduct dispensary audits along with clinical manager prepares and submit audits reports of findings.

Perform audits of sterilization process logs in an effort to ensure sterile process documentation are complete and accurate; maintain records of daily counts of non-barcoded processed items.

Perform other job related duties as assigned, including working in the dispensaries to distribute instrumentation.

Help with established protocols during the Covid 19 Pandemic to ensure the safety of the students, staff, faculty, and patients.

Continue with self-education to stay up to date with all infection control protocols through HSPA, OSAP, and CDC

Perform Quality Assurance on Glucose meter and send reports to the Director of Quality Assurance.

Perform Quality Assurance on clinical logs to ensure they are complete

Experience

Dental Care III (07/01/2017-Present)

CU Dental Clinics 13065 E. 17th Ave Aurora Co 80045

Monday-Friday including some Saturday and Sundays.

40hour work week.

Skills:

Supervise all full-time Dental Care I and II positions and student interns.

Coordinate work assignments to ensure a timely and efficient schedule of patient treatment on the 2nd floor CU Dental Team Care Clinic.

Approve request for leave.

Conduct annual performance evaluations and mid-year coaching, create annual performance plans for classified staff.

Recommend corrective and disciplinary actions for supervised employees.

Management of dental instrumentation program to ensure proper inventory, dispensing and tracking of dental instrumentation in the support of clinic operations.

Ensure that all sterilization and infection control procedures are followed in accordance with set policies and procedures.

Manage and maintain all disposables, dental material and supplies in support of clinical operations.

Provide and assign dental assistants clinical chair-side assisting of patients in routine settings.

Assist undergraduate students and faculty in all specialized areas of four-handed dentistry and other related procedures.

Guide students to follow clinical policy and procedures.

Assist Health Care Director with the total count of instrumentation on the sterilization logs, help check sterilization logs from other departments and return them for corrections when the Health Care director is absent.

Assist Health Care Director with modification on kit instrumentation in AxiUm.

Assist with training and scheduling of the Dental Assisting Floaters.

In the process of getting my CBSPD National Certification.

Experience

Dental Care II (05/16/2018-07/01/2017)

CU Orthodontics 13065 E. 17th Ave Aurora Co. 80045 Monday- Friday 8:15am-5:15am 40 hours a week.

Skills

Manage the Dispensary in the Orthodontic Department.

Assist the residents giving them proper instruments and supplies needed for the clinic procedures.

Tracking and inventory all supplies needed for the Orthodontic Clinic.

Maintain the organization of supplies in the Orthodontic Dispensary.

Order all bracket systems, all wires, and miscellaneous items needed for the Orthodontic Clinic.

Manage and organize the Orthodontic Dispensary to operate efficiently.

Stock Dispensary prior to the start of the clinic day and communicate with sterilization to make sure I have enough instruments to accommodate the patients for the day.

Assist with all clinical procedures including set up and break down units, stock clinic units, follow appropriate clinical guidelines such as HIPPA, OSHA and infection control policies.

Fill in Supervisor in the absence of the Supervisor, support and delegate changes needed to ensure a smooth workflow for the clinic including changing positions of personal within the work unit. Supporting team members and communicating with Faculty of changes made to the work unit.

In the absence of the supervisor I will communicate with faculty and students via email of any changes to the schedule, assistants in each working area or any changes that may disrupt the clinic flow and coordinate with Dr. Miller prior to initiating the emails of the changes.

Support team members and help them develop their skills, including learning the proper names of all instruments and there uses.

Support other team members by helping in sterilization, and in lab, making Essix’s retainers when needed.

Experience

Lead Dental Assistant (09/13/2010- 05/12/2016)

Archibald Family Dentistry (18335 E. 103rd Ave #101 Commerce City, Co. 80022) Monday-Thursday, Monday’s 8:00am to 5:00pm, Tuesday-Thursday 7:00am – 4:00pm and one Saturday a month 9:00am-5:00pm.

Skills

Responsible for opening the office prior to our first patients of the day, start the computers and all equipment needed for the day.

Tear down and set up operatory for dental procedures.

Sterilize all instruments and organize them in procedural kits.

Run and maintain all sterilization and infection control procedures.

Take digital x-rays including panoramic x-rays.

Take intraoral pictures for all new patients and recall appointments.

Take impressions on patients. Pour up the impressions for study models, dentures, occlusal guards, and bleach trays.

Take VSP impressions for crown and bridge preps. Write up lab prescriptions and send them to the lab.

Responsible for making and delivering of bleach trays, Athletic Guards, Occlusal Guars, and Essix Retainers.

Make provisional crowns and bridges.

Perform four handed Dentistry and assist Dr. Archibald in all procedures.

Perform E.D.D.A duties including completing prepped restoration class I, II, III, IV, and V fillings, seat permanent crowns, and adjust bite when needed.

Remove orthodontic wires, ties and brackets when needed Remove cement and bond from the teeth.

Maintenance and clean traps for the suctions in all operatory.

Administer oral health care instructions as well as post op instructions.

Complete patient charting including charting existing dental work.

Stock all supplies in operatory

Order and track all supplies needed for the clinic.

Call and confirm patients for the next business day.

Answer phones and schedule appointments for existing patients and new patients.

Call and verify all insurance for patients prior to their appointments.

Send pre-authorizations to the insurance for our patients.

Work up treatment plans by priority and present the treatment plans to the patients. Work with them on payments when needed.

Run end of the day reports for all providers.

Track hours and send them to the accounting company.

Train incoming student interns and assistant’s proper procedures and techniques.

Resolve and discuss issues with team and work to a solution.

Knowledge of Dental programs Eagle Soft and Dentrix.

Experience

Lead Dental Assistant (Oct 2008- September 2010)

Cope Family Dental at Erie Commons (71 Erie Pkwy #101, Erie, Co 80516)

Tuesday-Friday 8:00amd-5:00pm one week and the Monday-Thursday 8:00am-5:00pm.

35 hour work week.

Skills

Tear down and set up operatory for dental procedures.

Sterilize all instruments and organize them into dental procedure kits.

Take digital x-rays including panoramic x-rays.

Take intraoral pictures for all new patients and recall appointments.

Take impressions on patients for study models, dentures, occlusal guard, and bleach trays.

Take V.S.P impressions for crown and bridge preparations, write the lab prescriptions and send them out to the lab.

Responsible for making and delivering of bleach trays, Athletic Guards, Occlusal Guards, and Essix Retainers.

Make provisional crowns and bridges.

Perform four handed Dentistry and assist Dr. Cope in all procedures.

Perform E.D.D.A duties which included completing prepped restorations class I, II, III, IV, and V. Seating permanent crowns and bridges, adjusting the crown and bridges as needed.

Maintain the maintenance of the traps and suctions in all operatories.

Administer Oral Health instructions and post op instructions

Complete patient charting.

Stock all supplies in the operatory

Order and track all supplies needed for the dental clinic.

Call and confirm patients for their appointments and reschedule when needed.

Answer phones and schedule appointments for existing patients and new patients.

Call and verify insurance for patients, send in preauthorization for dental procedures.

Work up treatment plans by priority and present the treatment plans. Work with them on payment plans when needed.

Run end of the day reports for the providers.

Train incoming assistants and externs with proper sterilization, and dental procedures.

Resolve and discuss with team and work to a solution.

Knowledge of Dentrix.

Hobbies: Spending time with my family, Coaching and playing Volleyball, Playing golf, snowboarding and volunteering at the Richard Lambert Foundation, on the board of the Rocky Mountain Chapter of Central Service Professionals.

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