Data Entry Customer Service
Resume:
RAMYA RAMALINGAM
Mechanicsburg, PA *****
****************@*****.***
Professional Summary
Dedicated and enthusiastic professional with over five years of experience in customer service, administrative support, and data entry. Proven ability to manage large volumes of data, maintain accuracy, and meet deadlines. Skilled in communication, problem-solving, and working both independently and as part of a team. Proficient in Microsoft Office Suite and experienced in ensuring data confidentiality and integrity.
Skills
Data Entry and Administrative Support
Problem-Solving and Decision-Making
Microsoft Office Suite (Excel, Word, PowerPoint)
Strong Attention to Detail and Accuracy
Time Management and Multitasking
Team Collaboration and Communication
Customer Service and Client Relations
Confidentiality and Data Integrity
Work History
Sports Assistant, Customer Service, Accounting and Finance
BSNL, Bharat Sanchar Nigam
Chennai, TN, India
Managed customer accounts, addressing inquiries and resolving complaints, ensuring a high level of customer satisfaction.
Maintained accurate records and processed data related to customer accounts and transactions.
Collaborated with the sales and administrative teams to ensure seamless service delivery.
Provided administrative support, including data entry, file management, and report preparation.
Education
Master of Arts (M.COM)
University of Madras, Chennai, TN, India — 12/2011
Bachelor of Arts (B.COM)
M.O.P Vaishnava College For Women, Chennai, TN, India — 07/2009
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