Change Management Analyst

Cassandra M. Cherry CURRENT ACTIVE: SECRET CLEARANCE

**** ***** **** • Bryans Road, Md. 20616

************@*****.*** 540-***-****

Employment

Configuration Analyst Sr/10b august 2018 – November 2024

BAE Systems Intelligence & Security Washington, DC

My daily responsibilities for BAE Systems include PMS 443 RT14/16 Core Technical Assessment Team (TAT) support, assists with the oversight of the technical review process tasking, and consolidate comments from technical reviews from various stakeholders of the Ship Change Document (SCD). Maintain an inventory and record of all software/hardware due date approvals to secure development and a timely delivery. Uploads documents in Change Management Navy Data Environment (NDE), distributes official Navy Messages to customer and personnel, and maintains accuracy of the Homeport/Decommissioning List; and download SARs and LARs documents from NAVAL SHIPS ENGINEERING DRAWING REPOSITORY (NSEDR) account to their appropriate folders as well as performs other duties as assigned.

CHANGE MANAGEMENT ANALYST MAY 2007 – AUGUST 2018

Belcan Government Services / Intercom Federal Systems Washington, DC

While working for Belcan Government Service my responsibilities included design engineering implementation and deployment of the total configuration Management Plan. She exercised a high level of analytical ability to gather and interpret complex data; solved unusual and difficult technical, administrative, and managerial problems. Managed a large internal network consisting of numerous network elements. Maintained the document review/approval cycle process to ensure the appropriate development and delivery of software application and modules while providing a timely approval, validation, and Configuration Management archive solution. Provided/maintained an open communication with the development groups and conducted test/peer reviews within the technical group to ensure standardization and quality deliverable product solution to the end client; and verified baseline configuration and interface selections.

CHANGE MANAGEMENT ANALYST DECEMBER 2005 – MAY 2007

SERCO, INC (ARMY) CRYSTAL CITY, VA

While working for Serco, I prepared document contract data requirements such as preparing drafts, and forwarding correspondences, along with preparing and processing configuration requirement data items. My additional duty requirements on a daily basis were cataloguing all of the IT Help Central documentation database, Technical Library. Creating and implementing IT Asset procedures for the Division of Information Systems. Updated and maintained records on IT Assets. I also maintained the central data dictionary database, managed software documentation including licensing agreements, support information, installation information, product keys, and support documents. Maintained the technical library, which included cataloguing library items using the Library of Congress Call Number system; and maintained an archived record of the changes of all local and wide area network development and system releases.

I also created and maintained an archive of document reviews/ approval to secure development and timely delivery of applications and modules. She conducted research on emerging products, services; continued ongoing communication with development groups and tester within the technical group to ensure uniformity in quality of deliverable product solution, maintained communication with all parties during the design phase to better understand the deliverable product and to assure proper documentation is delivered within the appropriate timetable.

Participated in designing the framework of a technical infrastructure while identifying configuration changes to the applications. She created builds and performed modifications to the build process and provided administration support for the configuration management, change management and release management process. Ms. Cherry worked with engineering and IT staff to maintain the integrity of the CM and other development tools and provided input on improvement/migration and growth based on the configuration release deployment matrix.

Performed a monthly audit of the unauthorized software report against trouble tickets issued for remediation and performed a quarterly spot check of Change Control Board (CCB) minutes from the last quarter to review items brought to the CCB to ensure they are properly documented and have full impact analysis.

RELEASE MANAGEMENT

Provided administration support for release management (release baseline), while working with the project managers to develop project specific processes, CM plans, Change Control Boards documents and product deliverable control guidelines, change management procedures, configuration management procedures, and software build and release procedures.

Helped develop, coordinate, and enforce the methodology and standard procedures for identifying and documenting project related CIs; and maintained and monitored current record of all CIs for the program and conducted periodic audits and inventories of all CIs.

Monitored and maintained an implementation process, deployed system to Test and Production environment using (Windows, UNIX environment). She created builds using Script files and performed modifications to the build process.

CONFIGURATION ANALYST/Testing engineer I/Technical Engineer I JULY 1998 –NOVEMBER 2005

Northrop GRUMMAN DEFENSE MISSION SYSTEM DAHLGREN, VA

While working for Northrop Grumman, my duties were to maintain the Configuration Management (CM) and status accounting on the Aegis software CM task, exercise high levels of analytical ability to gather and interpret complex data, as well as solve unusual and difficult technical, administrative, and managerial problems. Controlled baseline configuration and interface selections and performed diagnostics using advanced techniques and tools to detect and correct network-level problems while providing technical detail to improve existing or new services. Ms. Cherry conducted briefings on telecommunication activity to other groups and management, provided AWS Computer Program (CP) delivery support to Aegis cruisers, destroyers, and land-based sites and analyzed data and maintained ACCESS database records tracking AWS CPs and media delivered from the Aegis Computer Center. Provided operational support/isolation testing for the telecommunication circuits and associated equipment, analyzed, and maintained SPM information in the Access database, and provided the Aegis Fleet with delivery description documents, CP receipt logs, and other vital computer program information. I assisted N21 branch and other government contractors with new Aegis software and verified CPs on Aegis cruisers and destroyers.

Produced and updated software test procedures and scripts using Microsoft Word, produced and updated site installation and checkout procedures for the Data Archive subsystem, and performed installation and integration of new and updated software downloaded for testing. Executed build scripts on developed software to verify completion of Non-Conformance Reports, provided phone support for installation and checkout of new and updated software to sites, and performed on-site installation and checkout support at remote location. Provide support for complex on-line simulation test support, executed canned test scenarios, and conducted system boot, startup and shutdown procedures; performed detailed computer program operations, recorded and analyzed data and configured operated and tested SPY Radar, Weapons Control System, Command and Decision, and Aegis Test Team.

As a Configuration Management analysis my other duties included promoting code files to Staging where it could be tested, however, to perform testing the SQL script files were developed to effect the required changes and/or additions to the database server(s) on a UNIX/Linux platform. Perl and ANT scripts are created for troubleshooting code, the process is typically determined once the desired platform is selected based on the project being deployed. The project application was assigned to the group based on multiple technologies, which included Java, and .NET. All source code was propagated to all test environment servers when it has passed all stages of verification and validation, which kept all of the environments updated with the most recent codes for the purpose of audits.

Responsibilities were to update the delivery disks and install new software from various media. Conducted computer room operations during delivery and test efforts at various Aegis platforms and land-based sites and provided analytical and technical support during Load Cycle (LC) testing of Aegis Weapon System (AWS) and AEGIS Ballistic Missile Defense (BMD) programs. She configured and operated AWS tactical computer equipment during test and LC events to maintain data recording; identified, analyzed, and resolved emergent problems during AWS test computer room operations. She maintained the Computer Program Management Quick Reference Guide, and scheduled operator support for LC and system test events at the Aegis Computer Center; and prepared and delivered weekly status and monthly technical effort discussion reports. Updated and revised various databases tracking AWS test evolution events and ensured the proper setup and configuration of computer equipment; operated Combat Information Center-related equipment; analyzed problems encountered during load cycle test sessions; and reported LC test results. She developed and maintained load cycle test procedures, generated new computer programs for build verification and error summary control. Assured quality, accuracy, and completeness of element memos and AWS tactical disk builds, reviewed associated support documentation including load program descriptions and delivery description documents, developed and maintained element-level QA and/or CM procedures, instructions, and directives prepared QA audit reports on element memos, builds, and delivery documentation. Handled trip reports documenting disk work, test events, and deliveries to Aegis platforms and land-based sites.

Education:

Basic Computer, School of Computer Training

Certification, Accounting, Chesapeake Business Institute, 1990

Classes/Seminars:

AEGIS Display System

Excel

Learning Tree UNIX Intro

Lotus Notes

Microsoft Office

Navy Data Environment (NDE)

Navy Modernization Process (NMP) training

NAVAL SHIPS ENGINEERING DRAWING REPOSITORY (NSEDR)

Remedy Support

Remedy Enterprise

Remedy/ UTT Training

High School:

King George High School, King George, Virginia

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