Customer Service Senior Clerk
Resume:
Sandra DeVenne
Brooksville, FL *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Senior Clerk
Winn-Dixie Liquor and Wine - Brooksville, FL
December 2022 to Present
Senior clerk in the liquor store, receiving products and stocking shelves, tracking of inventory, working the back stock, filling the beer cave, selling and cashing in lottery, closing the store at night, balancing the cash register and working the register in a timely and friendly manner. Cashier/Customer Service/Fitting room attendant
Ross Dress For Less - Spring Hill, FL
December 2022 to December 2023
Operating the cash register, bagging items and collecting payment efficiently and in a friendly manner. Let people in the fitting rooms, counting items as they go in and come out, keeping an eye on shop lifting. I also work in the stock room unloading trucks, unboxing items, sorting them then shelving them in appropriate places.
Cashier/Sales Associate
Walmart - Brooksville, FL
January 2016 to July 2021
Cashier, Self check out attendant
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes. Operated cash register for cash, check and credit card transactions with 100% accuracy. Assisted customers by answering questions and fulfilling requests. Administrative Assistant /Assistant Office Manager Little Walter's Time Machine Studio - Boston, MA
1987 to December 2016
Kept financial logs, made appearance schedule, filed and organized paperwork, made updated flyers, data entry, PR, transportation and sound set-up person, producer to radio personality Helped in recording songs for broadcasting purposes Performed general office duties
Cashier
Wal-Mart Supercenter - Derry, NH
2015 to November 2016
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes. Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers. Assisted customers by answering questions and fulfilling requests. Reviewed weekly sales circulars and monitored price changes. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Cashier, Customer Service Associate
BJ's Wholesale Club - Salem, NH
October 2015 to November 2015
Process checks, cash, all charge cards and water vouchers. Made some friends, got to know some "frequent shoppers", communicated over the phone with customers, was training for member services desk, knew what we were selling and where it would be located in the store.
Operated cash register for cash, check and credit card transactions with 100% accuracy. Counted cash in register drawer at beginning and end of shift. Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Lunch mother / monitor
Medford School District - Medford, MA
1997 to June 1999
Brought classrooms of 5 to 10 year olds to and from lunch Helped with opening milks, popsicles and whatever else they needed help with Took a heimlich course After lunch, stayed with them on the playground for recess when weather complied Taught them to share and play together peacefully
Assistant Teller Supervisor
Medford Savings Bank - Medford, MA
1988 to February 1990
• Balanced ATM, debiting and crediting when ATM was over or short
• Ordered money for the branch from the federal reserve and handled the extra money cart
• Help tellers balance and verify their cash draws
• Get branch totals and balance the worksheet, cash and checks
• Balance overnight bags and mail receipts to customer/business
• Scheduled tellers for the work week, different shifts to accommodate opened times
• Processed collateral and installment loans
• Processed safe deposit payments
• Checked clocks on vaults to see if they were wound and set to proper opening time
• Set up and count coins on the coin counting machine Receptionist
EYE WORLD - Medford, MA
1987 to May 1988
Aggregated and prepared documentation and reports for office meetings, distribution and filing. Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Kept reception area clean and neat to give visitors positive first impression. Handled complaints and questions, and re-directed calls to other team members as appropriate. Offered appointment information updates and rescheduling to guests. Greeted arriving members professionally by first name. Made appointments efficiently, depending on what type of eye exam needed. Did some pre-exam testing. Wrote customer folders and results of tests performed.Organized appointments around optometrists schedules.
Used organization, coordinator, scheduling
Supervisor/Managerial Assistant
Rally Products, Ltd - Londonderry, NH
1983 to November 1987
Set up manufacturing machines
Core inserter - heats bow, then drives a wire down the middle so they can be bent to go around your ear Slotter - made slots in the tumbled bow to hold the hinge Drill - made hole to the hinged bow to add hardware Hinge and riveting machine - hinged were slid in and rivets were done one at a time with a riveting machine
Rivet inserter and trimmer - rivets were put in the drilled holes and were trimmed to be ready for the"banger" to secure rivets
Miter - cut the bow to the correct angle to fit on the correct frame Buffing wheel - to get the "orange peel" off the finished product and buff with a shining wheel Manufactured the correct product that was ordered. Supervised and assigned jobs to 8 people, knowing who could do what jobs the best Made deadlines with quality products.
Push employees to get the product done well in an efficient and timely manner Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Assembler/Production/Machine Operator
Treasure Masters - Derry, NH
1980 to November 1981
Assembled sachets
Made plaques working with a glue machine and press Drilled holes in wooden hangers and added hooks
Packed orders
Tied bows on glasses
Operated machine that sprayed stencils on glasses. Education
Graduate in Cosmetology
Empire Beauty School - Manchester, NH
1981 to June 1983
High School Diploma
Pinkerton Academy - Derry, NH
1976 to June 1980
Skills
• Cash Handling
• Cooking
• Food Preparation
• Public Relations
• Packaging
• Machining
• Hair styling
• Makeup application
• Cashiering
• Retail Sales
• Administrative Experience
• English
• Computer Operation
• Nail Care
Languages
• English - Expert
Assessments
Sales skills — Completed
November 2022
Influencing and negotiating with customers
Full results: Completed
Retail customer service — Proficient
December 2021
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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