Laurel Wines
Mahopac, NY *****; 914-***-****; *****.*****@*****.***
PROFESSIONAL SUMMARY
Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and tine management skills.
SKILLS
• Documentation and control • Friendly nature
• Clerical support • Clear oral written communication
• Administrative support • Scheduling
WORK HISTORY
TOWN DIGITIZER 01/2023 - CURRENT
Pound Ridge Town House Pound Ridge, NY
• Developed a program to manage the file infrastructure for building department records, streamlining data organization and improving access efficiency.
• Scanned large-format documents, using software 5 on IQ Quattro scanner, for each developed parcel, optimizing space in the file vault and ensuring easy access for multiple users.
• Boxed scanned documents for offsite storage. Maintain records to track stored boxes, and created mega data sheets to correlate plans with their respective storage locations. OFFICE MANAGER'S ASSISTANT 06/2010 - CURRENT
Hudson Podiatry Assoc. Cortlandt Manor, NY
• Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
• Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
• Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
MARKET RESEARCH SPEC WRITER 06/1990 - 07/2009
GfK Custom Research Harrison, NY
• Collated information to interpret data for clients.
• Conducted end-to-end market research processes through primary and secondary research methods.
• Created and managed database of information gathered from research. EDUCATION
Bachelor of Arts Computer and Information Sciences 01/1986 Iona College, New Rochelle, NY