mary pendergrass
**** ****** ****** *****, *********, TN 37217
********@*****.***
Professional Summary
Experienced Phlebotomist with demonstrated understanding of medical vocabulary, disease control protocols, quality support and data entry. Personable employee maintains excellent patient relations and pleasant bedside manner. Works well with teams and supervisors to assess and file test results.
Skills
Prioritization
Training
Venipucture
Multitasking
Package specimens
Experience
Phlebotomist Apr 2010 Dec 2022
Pathgroup Brentwood, TN
Cleaned, sanitized and maintained department equipment and work areas according to facility standards.
Verified specimen information, completed data entry and properly matched patient information to specimens.
Completed phlebotomy and associated tasks as per applicable SOPs for consistent and safe daily operations.
Communicated with donors to explain specimen collection process and estimated wait-time for results.
Received and packed specimens and expedited delivery process for lab processing.
Maintained organized and sanitized environment and verified stock of operating supplies and forms.
Maintained specimen integrity from collection point and up to point transferred to technical staff.
Understood and adhered to HIPAA policies, procedures and regulations to maintain patient confidentiality.
Met high-volume targets with focus on safety, compliance and quality control.
Carefully labeled and packaged samples for transportation to the laboratory, minimizing errors and protecting specimen vials from damage.
Extracted blood specimens in line with lab procedures with minimal bruising to patients.
Collected units of blood for medical examinations through venipuncture, capillary puncture, and heel sticks.
Disposed of biohazard fluids, tissue and collection devices safely and securely to minimize risk of spreading diseases and bacteria.
Filed and updated patients' records and lab test orders in department's database.
performed H-pylori breath test
Medical Assistant Jan 2004 Mar 2008
Vanderbilt Nashville, TN
Cleaned, prepared and maintained examination rooms and treatment areas.
Assisted physicians and clinicians with examinations, procedures and vital signs monitoring.
Sterilized and positioned instruments and equipment for examinations and procedures.
Interviewed patients to obtain medical information and document vital signs.
Contributed to reduction in patient wait times with actionable solutions surrounding patient check-in processes.
Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions.
Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories.
performed venipuncture
prepared patients for nasal endoscopy by administering numbing medicine in the nasal cavity.
Prepared treatment rooms for patient examinations.
Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.
Maintained and updated patient information and vital signs in electronic medical records or hospital databases.
Measured vital signs, including pulse rate, temperature, blood pressure, weight and height.
Medical Assistant/Phlebotomist Oct 2001 Jan 2005
Temporary Agencies Nashville, TN
Assisted physicians and clinicians with examinations, procedures and vital signs monitoring.
Cleaned, prepared and maintained examination rooms and treatment areas.
Interviewed patients to obtain medical information and document vital signs.
Tested medical equipment proficiency and recalibrated machinery to stay within strict performance standards.
Sterilized and positioned instruments and equipment for examinations and procedures.
Prepared patients for examinations, procedures and treatments.
Administered injections and medications, dressed wounds and collected lab specimens for tests.
Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories.
performed venipuncture
Measured vital signs, including pulse rate, temperature, blood pressure, weight and height.
Phlebotomist Feb 1999 Jul 2001
Vanderbilt Nashville, TN
Verified specimen information, completed data entry and properly matched patient information to specimens.
Maintained specimen integrity from collection point and up to point transferred to technical staff.
Received and packed specimens and expedited delivery process for lab processing.
performed sweat chloride test
performed venipuncture
Medical Assistant Feb 1992 Apr 1996
Planned Parenthood Nashville, TN
Assisted physicians and clinicians with examinations, procedures and vital signs monitoring.
Cleaned, prepared and maintained examination rooms and treatment areas.
Provided clinical support for patient care delivery.
Prepared and administered medications to patients
Assisted Doctors with procedures
Patient education
venipuncture
performed various lab test
Education
Certificates: Medical Assistant/Echocardiogram May 1992
Davidson Tech Nashville, TN