General Manager Customer Service

Guadalupe Garcia

Experienced manager with approximately 30 years of in-warehouse management,

shipping logistics, and customer service experience. 16215 Debra Dr.

Oak Forest, IL 60452

p. 708-***-****

c. 773-***-****

e. ***********@*****.***

EXPERIENCE

Latrobe Specialty Steel Corp Chicago IL

General Manager

October 1992 - PRESENT

Began as Saw Operator. Promoted to General Manager 1995. Duties include(d) managing a distribution warehouse for 20+ years. Managing multiple employees in addition to working with corporate salespeople and other warehouse managers. Responsible for inventory control and cycle counts. Responsible for logistics of carrier, semi-truck, and flatbed pickup and delivery. Responsible for production and filling of orders from warehouse employees, and upholding EHS safety regulations. Responsible for multiple warehouse inventory and machinery relocations and consolidations.

Presentation Productions Santa Fe Springs, CA

Warehouse Associate

October 1991- October 1992

Duties included operation of forklift, shipping and receiving, loading and unloading freight. Responsible for inventory and quality control of $250,000 worth of high-tech presentation systems and related supplies. Man Roland (acquired Rockwell Int.) Chicago, IL & Santa Fe Springs, CA

Warehouse Associate

October 1983 - October 1991

Duties included operation of forklift, 3-ton overhead crane, band saw

(vertical and horizontal), fabrication of crates for shipping printing presses, maintenance of machines in 15,000 sq. ft. machine shop, loading and unloading freight, shipping and receiving. Rockwell was acquired by Man Roland in September, 1989.

Relocated to a new warehouse in Santa Fe Springs, CA, in December 1990. Maintained responsibilities of operation of forklift, fabrication of crates for shipping printing presses. Duties increased to include expediting orders for UPS, Federal Express, and various freight lines.

SKILLS

Lean 6

EHS Certified

Forklift Trained

SAP Trained

Warehouse Management

Experience

Managerial Experience

Logistics Experience

KRONOS Experience

Building and Ground

Maintenance Experience

Customer Service Experience

Fast Learner

EDUCATION

Brother Rice High School

Chicago, IL

Graduated, Diploma 1977

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