Data Entry Customer Service

SAMUEL SANTOS

**** * ******* **, *******, AZ ****9 Cell: 808-***-****

******.**.****@*****.***

HIGHLIGHTS

● Bilingual (English/Spanish)

● Proficient in Microsoft, Word Excel, Data Entry.

● team player, time management skills multi-task, problem solving and verbal and interpersonal skills, team building /training

● Machinery such as pallet jacks, forklifts, fax machines, printers, Internet, two-way radio EXPERIENCE

JERRY'S NUGGET CASINO

North Las Vegas, NV

11/2010 to Present

Count Team Manager

● Assures customer service standards are exceeded at all times and all count room personnel are committed to excellence in performance of their assigned duties.

● Delegates daily job assignments to count room employees.

● Preparation of the slot cash Storage Box report and Master Game Report and supporting documentation

● Orders and maintains an inventory of operating supplies.

● Ensures the integrity of the soft count and compliance with gaming regulations. Ensures keys control procedures are adhered to at all times.

● Responsible for opening, removing and securing currency from the slot machine and table games.

● Adheres to all drop/count policies and procedures.

● Accurately counts slot machines currency drops and tickets.

● Operates electronic currency counters/sorter and new wave tickets counters equipment.

● Records currency from each bill acceptor and table game box on the electronic currency counter.

● Prepares and bundles the currency drop for verification.

● Prepare and create various reports on the count and enters into the computerized online accounting system, and maintains confidentiality of all information.

● Weighs, counts, wraps, and records slot drop according to procedures.

● Transfers coins from hard count room to coin storage room.

● Prepares bank deposits of coins. Wraps bank purchases of coins.

● Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

● Contributes to a team effort and accomplishes related results as required.

● Ensures the area is maintained and clean.

● Perform other duties as required.

Xtreme Body Nutrition

Kingman, AZ

Owner/General Manager 03/2020 to Present

● Manage the store staff and their scheduling,hiring training and overseeing new staff

● Managing cash flow POS

● Preparing detailed reports on buying trends, customer requirements, and profits.

● Ensure the store is permitted to operate, sufficiently resourced to offer goods and services, and that customers buy their wares.

● Responding to customer complaints and concerns in a professional manner.

● Ensuring store compliance with health and safety regulations.

● Developing and arranging promotional material and in-store displays Vegas Discount Nutrition

Las Vegas, NV

Store manager 05/2015 to 03/2018

● Monitoring store activity and ensuring it is properly provisioned and staffed.

● Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

● Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

● Opening and closing multiple Locations,Handling Cash Flow and Bank Deposits AMERICAN APPAREL

Los Angeles, CA

Shipping and Handling/Shipping Clerk 02/2008 to 06/2010

● Prepare daily orders for warehouse inventory.

● Processed outbound shipments for FedEx and DHL.

● Develop various production reports to update management on production status.

● Responsible for ensuring inventory production quality and efficiency.

● Handle phone calls and emails for work orders Verified condition of merchandise.

● Notified departments of deliveries.

UNITED PARCEL SERVICE

Vernon, CA

Warehouse Package Handler 03/2003 to 12/2008

● Loaded and unloaded packages quickly and efficiently.

● Safety handled fragile, dangerous, and/or hazardous products.

● Loaded and moved packages onto conveyance belts.

● Handled scanners and readers to read labels.

EDUCATION

HIGH SCHOOL DIPLOMA: DIPLOMA

Ganesha High School, Pomona, CA, USA 12

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