Project Management Data Entry
Resume:
JOHN
BASTIDAS
Personal
Information
Address:
Houston, Texas 77095-4533
Phone:
Email:
*************@*******.***
LinkedIn:
https://www.linkedin.com/in/john-
bastidas-b8a48016/
Language
Spanish – Native
English - Professional
Summay
With over 20 years of experience in IT, I have consistently led teams and projects focused on operational efficiency, process optimization, and digital transformation. Throughout my career at Consultingnova, Netcracker, and CNT EP, I have developed and documented Standard Operating Procedures
(SOPs), streamlined workflows, and integrated systems with project management tools to enhance business operations. I am highly skilled in building and improving systems, ensuring operational smoothness, and aligning technology solutions with business goals. As Chief Technology Officer, I drove innovation and continuous learning, leading the technological strategy and advanced solution development. My leadership style emphasizes empowerment and open communication, preparing my team for future challenges. Recently, I chose to leave my role to focus on enhancing my expertise in Artificial Intelligence, a field I am passionate about and believe will drive the next wave of technological advancement.
I hold a degree in Systems and Computer Engineering, a master’s in strategic management and project management, and certifications in agile methodologies and emerging technologies. I am currently expanding my knowledge in AI, preparing to leverage this expertise to drive organizational success and contribute to the technology community's progress. Key Skills
• Strategic Leadership
• Project Management
• Team Leadership
• Technological Innovation
• Business Analysis and Problem-Solving
• Sales and Customer Management
• Artificial Intelligence (in preparation)
Professional Experience
Chief Technology Officer 01/2024 – 06/2024
Consultingnova, Quito
Inova Solutions – Consultingnova is a reliable provider of Microsoft Cloud Services in the Caribbean and Ecuador. We are Microsoft solutions partner with extensive knowledge in software licensing. Our mission is: “Empower organizations of all sizes to create business advantages through the adoption of digital transformation.
• Led operational and technological strategy, improving efficiency by developing and documenting SOPs for key processes.
• Integrated systems with project management tools to streamline operations, increasing team productivity.
• Established and optimized financial processes, including invoice adjustments and collections, resulting in improved cash flow.
Project Manager 07/2023 – 01/2024
Consultingnova, Quito
Inova Solutions – Consultingnova is a reliable provider of Microsoft Cloud Services in the Caribbean and Ecuador. We are Microsoft solutions partner with extensive knowledge in software licensing. Our mission is: “Empower organizations of all sizes to create business advantages through the adoption of digital transformation
• Managed the development and documentation of process maps and flowcharts to visualize company workflows.
• Implemented ClickUp as a project management tool, linking it with CRM systems for better tracking of customer interactions and project status.
• Collaborated with teams to ensure operational processes aligned with company financial and strategic goals. Customer Support Lead - Senior Business Analyst Telecom - 10/2015 – 12/2022 Netcracker, Quito
It is a software company, offering mission-critical solutions to service providers around the globe. As a wholly owned subsidiary of NEC Corporation, our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization, and the changing mobile ecosystem. Netcracker is the strategic digital transformation partner for service providers around the world.
Requirements Gathering: Led requirements gathering and produced business and system use cases. Gap Analysis: Conducted gap analysis and coordinated functionality testing phases. Problem Solving: Identified business problems and applied product solutions, improving client satisfaction. Production Manager IT – BSS Operation Manager - 09/2010 a 09/2015 CNT EP, Quito
CNT EP is the public telecommunications company in Ecuador that offers fixed telephony services local, regional and international, Internet Access, satellite television, and mobile telephony in Ecuadorian territory. Production Manager IT is role in charge of Infrastructure area, Billing area and Data Center area Operations Management: Managed infrastructure, billing, and data center areas. Team Leadership: Supervised production teams, enhancing production quality and capacity. Project Management: Led major projects including transformation projects with Amdocs and Huawei, driving successful migrations and implementations.
Senior Project Manager IT - 01/2004 a 08/2010
CNT EP – Alegro PCS, Quito
Alegro Pcs – CNT EP was the public telecommunications company in Ecuador that offers mobile telephony in Ecuadorian territory Project Coordination: Coordinated internal resources and third-party vendors for flawless project execution. On-Time Delivery: Ensured projects were delivered on time, within scope, and within budget. Risk Management: Minimized project risks and maintained comprehensive project documentation. Microsoft Sales Manager - 06/2002 a 10/2003
Grupo Carvajal, Quito
Grupo Carvajal was the private company in Ecuador that offer goods for Schools in Ecuadorian territory. Budget for sales annually; $300.000 Sales Management: Oversaw regional sales promotions and campaigns and directed sales activities. Customer Relationship: Developed and maintained relationships with key clients, driving sales growth. Performance Tracking: Analyzed sales statistics and made data-informed decisions to enhance performance. Education
Systems and Computing Engineer – 2004, Pontificia Universidad Católica del Ecuador Master’s in strategic management and project management – 2010, Instituto Universitario de Posgrados Certifications
Scrum: Scrum Foundation, Scrum Product Owner Professional Certificate, Scrum Master Professional Certificate (SMPC®).
AWS: Introduction to AWS for Non-Engineers (Cloud Concepts, Security, Core Services, Billing and Pricing) Google: Prompt Design in Vertex AI Skill Badge, Responsible AI: Applying AI Principles with Google Cloud, Develop GenAI Apps with Gemini and Streamlit
TECLD: Project Manager with AI
Notable Projects
Alegro PCS: Managed Portability Numeric Mobile Project and Migration of a new version for Commercial System.
CNT: Led Migration of Huawei Online Charging System and Huawei mediation system. Directed Amdocs OSS/BSS platform transformation.
Netcracker Technology: Led Telefónica Ecuador transformation project, migrating to Netcracker BSS platform.
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