SHAWN OSBORN
Columbus, NE 686**-********* ***********@*****.***
Proactive and results-driven professional with extensive experience at Harbor Freight Tools USA, adept in warehouse safety and customer satisfaction. Excelled in high-stress situations, ensuring happy customers through informed recommendations and efficient problem-solving. Demonstrated ability to learn quickly, showcasing self-motivation and a disciplined approach to achieving over 90% efficiency in production and logistics tasks.
• Helping Costumers to their satisfaction • Moved quickly and love to learn new things
• Very open-minded • Warehouse Safety
• Heavy Lifting • Self-Motivated and Disciplined
• Cleaning and Organizing
Sales/Warehouse Worker, 07/2024 - 10/2024
Harbor Freight Tools USA – Yankton, SD
• Sold items and units.
• Help costumers find what they are looking for and guild them to what would best work for the job.
• Making sure the costumer is satisfied and leaving happy.
• Responded to customer requests for products, services, and company information.
• Built need products for the sales floor.
• Restock the sales floor.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
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Developed strong product knowledge to provide informed recommendations based on individual customer needs.
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• Help getting the costumers get their new product safely into their trailer or vehicle. Assembler, 11/2023 - 06/2024
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
Manitu – Yankton, SD
• Built the inside of booms for Manitu(used to be called Gehls).
• Increased production efficiency by assembling components quickly and accurately.
• worked at the very fast and enhanced workplace.
• Maintained high-quality standards with thorough inspections of assembled parts.
• Worked with a variety different hand tools.
• Collaborated effectively with team members to meet production targets consistently. Forklift Operator, 11/2017 - 11/2021
Nelsons RV's – Boise, ID
Safely loaded and unloaded Rvs using appropriate forklift attachments, reducing the risk of accidents or injuries.
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• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Transported Rvs for the sales and techs.
• Very fast work environment and extremely careful.
• Switched Rvs in and out of the techs bays.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Reduced loading times for shipping trucks by efficiently organizing and staging pallets. High School Diploma
University of Sioux Falls - Sioux Falls, SD
EDUCATION