Customer Service Front Desk

Aida Ovsepyan

Cell: 714-***-****

*************@*****.***

EDUCATION

Bachelor’s degree (Linguist)

Objective

To obtain a career in a well-established stable environment that offers an opportunity to enhance my skills and capabilities.

WORK EXPERIENCE

Armenian-English Interpreter (Audio, Video) From September 2022 to Present

Cleared Armenian-English Analytical Linguist at DEA From 2022 to Present

Triangle+ Glendale, CA

Front Desk October 2021- May 2022

Answer calls, take orders

Provide receipts

Pacific Food Mart Glendale, CA

Cashier October 2019 – April 2020

To serve customers’ high service

balance the cash register at the end of work worked day

reported the cash amount and handed it to a manager on duty

counted end-of work

organized merchandise during downtime

JC Penny Amarillo, Texas August

Cashier 08 2019

Provided customer service in high-volume

opened credit cards in the store for customers

reported end-of-day sales

Organized merchandise

Allsup’s Vega, Texas

Cashier July 2019 -August 2019

Provided customer service in a high-volume retail store

Organized items

Worked as a typesetter

Type books for famous writers, Yerevan, Armenia 2014-2018

Worked at Erebuni Nail Salon, Yerevan, Armenia

Nail artist 2012-2015

Created nail design

Solo Digital Studio”, Yerevan, Armenia

Manager 2008-2012

ordering, supplying CDs and DVDs to other studios, helping to manage the everyday work of the studio, recording some audio files, and printing

Piccolino, Yerevan, Armenia

Manager 2004-2008

Ordered items, to serve very good customer service, reported end-of-day sales

VOLUNTEER EXPERIENCE

Home Care at Glendale, US (2 weeks) 2021 February

Freedom Editorial Office Typesetter 2014-2018

Red Cross in Armenia 2018

Helped to serve food to old people, children with disabilities with their lessons, company with organizing the clothes for insecure families

SKILLS

Excellent communication skills

Great attitude with a high-energy personality

Excellent customer service skills

Quick learner and adapts very quickly to a new environment.

Microsoft Word, Excel, PowerPoint, Typing, and Office Skill Set

Smooth interpretation skills

Handling Calls

LANGUAGES

Tri-lingual: English, Armenian, and Russian.

Certificates:

Medical Specialized Interpreter School Web Lessons,

Legal, Insurance, and Financial Interpreter Web Lessons

U.S. Citizenship and Immigration Services Web Lessons Certificate

USCIS Insider Threat Awareness Certificate

U.S. Department of Homeland Security Privacy at DHS Certificate

California Volunteer Certificate

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