Store Manager Customer Service
Resume:
CHRISTINE D LOWERY
KNOXVILLE, TENNESSEE
Mobile: 865-***-****
**********@*******.***
OBJECTIVE: Highly organized and detail-oriented manager seeking an opportunity in a management or comparable position, which will allow me to grow and contribute to the overall success of employer
EMPLOYMENT
Mapco Express, Store Manager Mentor
Knoxville, Tennessee
Contact Name Lee Caylor
Contact Telephone 423-***-****
Jan 31, 2008 - August 18, 2024
Responsibilities: 100% responsible for a retail and gas station, Worked with area supervisor to maintain a clean and productive work environment, proper money handling procedures, minimized product shrinkage, Hired, fired, reviewed and disciplined store personnel as needed, Ordered store supplies including grocery, Stayed within the budgeting guidelines for weekly scheduling, invoicing, daily reports and payroll, and Instituted company marketing strategies on a regular basis to ensure retail sales, Review and report on P&L for month to month and year over year.
Achieved: The Top Gun Award, Commitment to Excellence, Most Improved Store, and The Above and Beyond Award for Best Audit Control.
Flying J, Facility Manager
Maintenance Division
Knoxville, Tennessee
Contact Name Stephanie Herron
Contact Phone 865-***-****
Aug 21, 2006 - Jan 28, 2008
Responsibilities: Fuel pump repairs, Comply and complete EPA paper work, Customer service, General cleaning, Manage 8 to 10 hourly employees, Assign and follow up duties per shift, ordering of fuel maintenance parts and operating supplies, Fuel Desk Manager, Follow monthly budget, and Maintain facility
Mega Life and Health, Sales Manager
Health Insurance Sales Division
Knoxville, Tennessee
Contact Name Self Employed
Contact Telephone 865-***-****
Nov 1, 2005 - Jul 15, 2006
Responsibilities: Cold call potential client, Set and run appointments, Explain how health insurance policy will work and what will be covered or not covered, Complete and file paper work, work with underwriter on policy, Follow up call when necessary, and Customer service
RaceTrac Petroleum, Store Manager
Solway, Tennessee
Contact Name Stephanie Herron
Contact Phone 865-***-****
Dec 28, 1999 - Jun 30, 2005
Responsibilities: 100% responsible for a retail and gas station, Worked with area supervisor to maintain a clean and productive work environment, proper money handling procedures, minimized product shrinkage, Hired, fired, reviewed and disciplined store personnel as needed, Ordered store supplies including grocery, Stayed within the budgeting guidelines for weekly scheduling, invoicing, daily reports and payroll, and Instituted company marketing strategies on a regular basis to ensure retail sales
Education
South Doyle High School - Knoxville, Tennessee Collage Prep
May 28, 1995, GPA/Grade: 3.66
Tennessee Technology at Knoxville - Knoxville, Tennessee
License - Cosmetology
Sep 8, 1997, GPA/Grade: 3.60
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