Human Resources Employee Relations
Resume:
Nichole Paulk
CONTACT
**************@*****.***
SKILLS
Organizational Development
Employee engagement
Succession Planning
Leadership coaching
Onboarding and Orientation
HR policy development
Staffing optimization
Leadership Development
HR leadership
Staff Management
Risk Management
System Development
Talent management
Training development
HRIS management
Contract Management
EDUCATION
Roosevelt University
BBA
Business Management
Chicago, IL
PROFESSIONAL SUMMARY
Goal-oriented human resources leader equipped to
successfully manage and optimize HR processes and policies. Handles planning, day-to-day oversight and disputes with expert communication skills and attention to detail. Highly knowledgeable about labor laws and industry best practices. EXPERIENCE
Total nurses Network, Corporate Human Resources
Manager
Chicago, IL - Aug 2018 Current
Provided guidance and coaching to managers and
employees, fostering positive employee relations and resolving conflicts proactively.
Implemented HR metrics and analytics to track key HR indicators.
Oversaw recruitment and selection process, resulting in highly qualified and diverse workforce.
Led and managed talent acquisition, employee relations, and benefits administration to facilitate HR function. Managed successful training programs for new hires and established employees to keep all stakeholders educated on corporate policies and procedures.
Delivered and drove recruiting goals by interviewing candidates for job positions.
Evaluated human resources trends and prepared thorough reports to help senior managers make strategic operational decisions.
Total Nurses Network, Corporate Recruiter
Oak Park, IL - Apr 2011 Aug 2018
Identified top talent and managed candidates throughout hiring process, from initial contact through offer acceptance.
Built and sustained quality, diverse pipeline of
high-potential leadership and highly complex candidates for future opportunities.
Consulted with business partners on hiring strategies, sourcing strategies and initiatives aimed at attracting quality talent.
Scheduled and oversaw skill, psychological, intelligence and drug tests for prospective and current employees. Interviewed job applications, obtaining information on training, work history and job skills.
Maintained productive, diverse candidate pipeline to meet present and future recruitment needs.
Total Nurses Network, Staffing Supervisor
Oak Park, IL - Jan 2007 Apr 2011
Resolved customer complaints and answered policy and procedure-related questions.
Reconciled budgetary issues with consistent audits and document reviews.
Prioritized workload and delegated team tasks based on strengths and skill levels.
Enhanced productivity by training new employees in clerical tasks and office policies.
Assisted team members in resolving complex issues with critical thinking and tactful communication.
Translated management directives into actionable policies and enforced changes with staff.
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