Bianca Perez
Hesperia, CA ***** 818-***-**** **************@*****.***
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skills
Data Entry and 10-Key
Customer Relations
Bank Statement Reconciliation
Accounts Payable
Bill Payment and Recordkeeping
Precision and Accuracy
Deposit Preparation
Safe Balancing
Handling Confidential Materials
Experience
CASH OFFICE ASSOCIATE 11/2022 - Current
Ross Dress for Less - Victorville, CA
Prepared and checked cashier register tills.
Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes. Organized cash movements between offices and to or from banks. Balanced overall budget, measuring daily cash access needs against money safe contents and communicating with managers to replenish supply of cash on hand when necessary. Investigated and solved account issues to maintain current and accurate money systems. Answered customer phone calls, personally addressing questions within scope of competence and forwarding calls to other departments or managers as appropriate.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks. Received and recorded cash, checks and transfers.
Reconciled computer reports with manually maintained ledgers. Recorded debit, credit and account transactions in computer spreadsheets and databases. CUSTOMER SERVICE ASSOCIATE 09/2017 - 10/2022
Dds Discount - Los Angeles, CA
Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines. Trained new hires on products and services, best practices and protocols to reduce process gaps. Assisted customers with making payments or establishing payment plans to bring accounts current. Consulted with customers regarding needs and addressed concerns. Delivered fast, friendly and knowledgeable service for routine questions and service complaints. Education and Training
Parkridge Private School - Long Beach High School Diploma 08/2015
Victor Valley College - Victorville, CA Some College (No Degree) Languages
English:
Native/ Bilingual
Spanish:
Full Professional