Customer Service Representative
Resume:
Joseph Rocha
San Antonio, TX *****
********@*****.***
To obtain a challenging and rewarding position, which will offer an opportunity for advancement. Work Experience
Video Repair Representative
Spectrum-San Antonio, TX
May 2022 to May 2024
Helped members fix internet and cable service issues and and answered any questions and there bill. Customer Service Representative
Comfort Care-San Antonio, TX
January 2020 to April 2022
Set up car rides to and from Doctors offices for members. Customer Service Representative
CVS/CAREMARK-San Antonio, TX
September 2011 to August 2019
Answered incoming calls, explain plan benefits for prescription insurance coverage and take incoming orders of prescription drugs.
Customer Service Representative
SWBC-San Antonio, TX
September 2011 to May 2011
Answered incoming calls, updated insurance and monitored insurance on homes and vehicles for different banks.
Head Bouncer/Security
Planeta Mexico-San Antonio, TX
June 2007 to August 2008
Managed security for the entire club/venue.
Credit Card Customer Service
Chase Bank-San Antonio, TX
June 2006 to April 2007
Answered incoming calls, answered questions about rates and charges on credit cards, Pitches sales for different credit card products such as checking credit online. Field Support
World Savings-San Antonio, TX
January 2004 to April 2006
Assist branch tellers, Loan counseling and bankruptcy departments with questions on home loans. Order Entry/Product Information
QVC-San Antonio, TX
July 2003 to January 2004
Answered incoming calls, placed orders and searched for items as needed. Answered questions pertaining to customer’s accounts or item being ordered. Financial Analyst
Citibank-San Antonio, TX
January 2001 to April 2002
Assisted with saving and checking accounts, sold checking and savings products and loan products. Customer Service Representative
Sears Teleservice-San Antonio, TX
August 1999 to January 2001
Provided excellent customer service, answered phones, scheduled home service and store stock repairs, answered product related questions.
Education
Judson I.S.D - Converse, TX
August 1994 to May 1998
Skills
• Microsoft Word
• Excel
• Windows 60
• QuickBooks
• Lotus 123
• Ten Key
• Peach Tree
• Dictaphone
• Bilingual
• Sword
• Power Point.
Contact this candidate