Data Entry Customer Service, Cna
Resume:
Stephanie Sample-Edwards
Highly motivated to go above and beyond for those I work for and work with. Crescent City, CA 95531
*************@*****.***
Willing to work full time or part time, In-person or remote, 14 years in the healthcare industry, Hardworker
& Multitasker, type up to 50 WPM,
Professional and organized administrative assistant/Receptionist with five or more years of experience generating and sharing reports and managing team schedules. Self-motivated team player with expertise in word processing programs, formatting spreadsheets and data entry.experience providing exceptional customer service to patients in a healthcare environment. Skilled at facilitating efficient flow of patients from check-in to check-out.Passionate about providing personalized care to patients, focusing on comfort, safety, and patient dignity. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Resident Manager for Senior Care
Premier Elder Care-Medford, OR
January 2024 to August 2024
Live in position
· Data entry, vital taking
· ADL’S, Observations on residents 24’7 5 days straight
· Medication administration, Diabetic Care, Insulin shots
· Wound care, PT, preparing meals
Receptionist/Office Assistant
Sea View Senior Living Community-Brookings, OR
February 2023 to March 2024
• Scheduled appointments and maintained calendars for multiple executives, ensuring efficient use of their time
• Managed a multi-line phone system, efficiently answering and directing incoming calls to appropriate staff members
• Greeted and welcomed visitors, providing excellent customer service and creating a positive first impression
• Handled confidential information with discretion while maintaining strict confidentiality protocols at all times
• Managed incoming and outgoing mail distribution, including sorting, logging packages, and coordinating courier services
• Provided administrative support to various departments such as HR or Finance as required Medical Assistant
Oak Street Clinic-Brookings, OR
June 2023 to January 2024
· Taking vitals,
· Data Entry
· Documentation for new clients, well child check ups
· Medicare Wellness Checkups
· Giving shots,
· Calling pharmacy for providers
· Help provider with prescriptions and refills
Community Relations Assistant
Sea View Senior Living-Brookings, OR
February 2023 to October 2023
· Setting up Events
· Gathering Leads, Dropping off information at offices and medical clinics
· Setting up appointments for tours of our Senior Living Facility ( 3 stories).
· Assisting with move in and move out paperwork, hippa compliant
· Setting up Lunch & Learn at Medical Offices .
· Making up gift bags and such to give out to our Community Healthcare Coordinator/ Aid Supervisor
Guardians By the Sea-Brookings, OR
February 2022 to February 2023
· Training new hiring caregivers
· Data Entry, Supervise
· Following policy procedures, and hippa standards
· Patient care, Patient education
· Care coordinator management
· Staff management
Cna
Sutter Coast Hospital-Crescent City, CA
September 2016 to February 2022
· Monitoring vital signs
· Answering patient calls
· Helping patients to bathe and dress
· Reporting patient status
· Serve meals and help patients eat
· Assisting with activities of Daily Living
· Assist patients with mobility
· Changing Linens
· Direct patient care
Education
General Studies in Administrative Healthcare & Medical College of the Redwoods
Skills
• Senior Care
• HIPAA
• Vital Signs
• Home Care
• Management
• Medical Office Experience
• Patient Care
• Caregiving
• Hospital Experience
• Word Processing
• Medication Administration
• Medical Records
• EMR Systems
• Epic
• Insurance Verification
• Clerical Experience
• Medical Billing
• Experience Administering Injections
Certifications and Licenses
First Aid Certification
CNA
BLS Certification
CPR Certification
Assessments
Work style: Reliability — Proficient
October 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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