Senior Qa Engineer

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Ajitha Kanapala

Senior QA Engineer

******.********@*******.***

346-***-**** - Denver, USA

linkedin.com/in/ajitha-kanapala

Experienced Senior QA Engineer with over 10 years of hands-on experience in quality assurance engineering, specializing in automated testing frameworks for both functional and non-functional testing. Adept at collaborating with business partners to understand requirements, design test cases, and execute tests to ensure the highest quality in client experiences. Skilled in front-end automation, Agile methodologies. As an Analyst/Lead have experience working across a few domains like Banking, Insurance, Airlines, Telecommunication, Mortgage and Health Care Professional Experience

DaVita, Denver, CO

Senior QA Consultant

September 2021 — February 2024

Lead the design and execution of automated test scenarios for API, UI, scheduled jobs, and database layers, ensuring comprehensive coverage and maintaining high standards of quality. Collaborate closely with cross-functional teams to gather and analyze requirements, translating them into test cases and executing them within Agile sprints.

Support Cyber Security teams by testing Identity and Access Management (IAM) with OKTA. Utilize JIRA to manage test case execution, track defects, and report on testing progress within Agile sprints. Implement continuous integration and continuous delivery (CI/CD) pipelines to automate testing and deployment processes, enhancing the efficiency of software releases. Crafted SQL statements to ensure data accuracy and conducted back-end testing. Developed automated scripts for continuous regression testing, which reduced the need for manual testing by 40% utilizing Selenium, TestNG, Maven, and Postman for front end apps. Utilize network traffic capture tools such as Postman for debugging and troubleshooting API. Comcast, Englewood, CO

Senior QA Lead Consultant

August 2019 — March 2021

● Supported Agile development teams by providing timely feedback on testing progress, helping to ensure on-time delivery of high-quality software.

● Worked with business analysts and developers to understand business requirements and create comprehensive test cases, reducing the number of defects in production by 30%.

● Developed an automated testing framework using Selenium and TestNG, which reduced the manual testing time by 70% and improved test coverage across the platform's UI and API layers.

● Utilized JConsole for configuring JMX attributes and employed RabbitMQ to monitor the timer's message queue also extensively used UNIX for viewing server logs.

● Implemented Jenkins-based CI/CD pipelines to automate testing and deployment processes, significantly reducing the time to deploy new features to production

● Executed manual and automated test cases across various platforms, including API, UI, and database layers, contributing to the overall stability and reliability of the applications.

● Designed and implemented test plans for new features and regression testing, identifying critical bugs before production releases.

Computershare, Highlands Ranch, CO

Senior QA Consultant

January 2019 — June 2019

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● Collaborate within an agile team to devise suitable testing solutions for diverse technical components, enhancing the application architecture.

● Engaged in functional, end-to-end, and regression testing through the creation of test scripts.

● Proficiently debugged applications across multiple platforms, ensuring quick resolution of issues.

● Designed and developed automated test suites for the website utilizing Java and Selenium WebDriver, coupled with SQL for writing and executing queries.

● Developed and executed test plans, test cases, and test scripts for functional, regression, and integration testing.

● Collaborated with development teams to ensure comprehensive test coverage and timely issue resolution.

● Utilized Jira for defect tracking and project management, maintaining clear communication with stakeholders.

● Implemented regression testing scripts to ensure high-quality product releases. United Airlines, Houston, TX

Senior QA Consultant

January 2018 — May 2018

● Engaged in the testing of applications across mobile platforms, including iOS and Android devices, and utilized SQL for data validation and regression testing.

● Performed manual and automated testing on mobile and web applications.

● Automated testing for Android and iOS applications using Appium.

● Compatibility testing was carried out on a variety of mobile handsets and tablets to confirm that the functionality performs as expected. The application underwent testing on different networks and at internet speeds, including 4G/LTE and Wi-Fi, to guarantee uniform performance.

● Develop a test framework utilizing TestNG and Selenium WebDriver, and integrate it with Jenkins for execution.

● Skilled in managing large-scale projects utilizing the onsite-offshore delivery model and leading the offshore team in design and execution phases.

● Leveraged SQL Developer for database testing and validation, contributing to effective data management and application integrations.

● Acted as a reliable point of contact for cross-functional teams, consistently providing accurate and timely updates on testing progress and defect resolution.

Accenture, Bengaluru

Senior Quality Assurance Analyst

March 2016 — January 2017

CLIENTS: Bank of America & Capital Group

● Authored test plans, formulated and carried out test cases, and documented defects utilizing ALM (Application Lifecycle Management) and JIRA.

● Conducted compatibility testing across different mobile handsets to verify that the functionality is operating as anticipated.

● Managing the offshore team by coordinating with the onsite point of contact.

● Acquired Proficiency in analyzing the quality, integrity, and stability of Genesys contact center environment components, including Genesys Reporting, Genesys Voice Platform, Genesys Recording, WDE and Genesys

● Utilized Dynamic Speech Recognition and data tables in Empirix Hammer to create scripts for IVR and CTI applications. This tool employed for CTI was Genesys CTI.

● Confirmed transfer scenarios and on-hold/off-hold IVR call flows using Hammer. Capgemini, Bengaluru

Technical Lead

September 2011 — March 2016

CLIENTS: State Farm Insurance, Associated Bank, Royal Bank of Canada

● Performed regression testing using QTP.

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● Applications are utilized in this project: the CTI screen, which transfers calls to an agent; FDR, a mainframe application that validates a customer's card details; Signature, another mainframe application for verifying customer details; and the Fiserv application, used to confirm a customer's loan details.

● Collaborated intimately with ETL SSIS developers to elucidate the intricate data transformation processes through logical explanation.

● Develop and perform test cases for the Avaya IVR migration project's software.

● Deriving test scenarios and test cases from requirements can be effectively accomplished using a Fishbone Diagram

(FBD) and a Test Decision Tree (TDT).

● Designed, created, and executed comprehensive manual test cases to ensure the highest quality experience for both end users and service providers utilizing Avaya Cloud technology.

● Contributed to the creation, administration, and ongoing updates of standard procedures in Avaya's documentation for the Call Center.

● Prioritized testing efforts on core application features to enhance user experience and ensure the stability of key functionalities under different conditions.

Education

Bachelor of Technology

Nagarjuna University

Areas of Expertise

Programming Languages: Java,SQL

Automation Tools: Selenium IDE, JMeter, ALM

CI/CD Tools: Jenkins, Git

Network Tools: Postman

Database Technologies: Oracle

Performance Testing: Load Runner

Agile Tools: JIRA, Confluence

Testing Practices: Functional Testing, Regression Testing, Performance Testing, API Testing, black box and white box testing methodologies.

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