SERINA DHANIE
CONTACT
************@*****.***
EDUCATION
Florida State University
Bachelor’s
Nursing
Present
University of Central Florida
Bachelor’s
Pre-nursing
**/**** *o 08/2024
Valencia College
Associate
Arts
Fall 2022 - Dean’s List
08/2021 to 05/2023
Tohopekaliga High School
High school or equivalent
Key Club, 2020 - 2023
National Honor Society, 2021 - 2022
08/2019 to 05/2023
SKILLS
Communication
Patient Care
Teamwork
Attention to detail
Problem-solving
OBJECTIVE
Dynamic and service-oriented professional with extensive experience in high-energy, customer-focused roles, seeking a bottle service position to provide VIP guest experiences and boost sales. Skilled in delivering exceptional service under pressure, managing reservations, and building rapport with guests to ensure memorable, high-quality service.
EXPERIENCE
Hostess Andretti Indoor Karting and Games
11/2023 to 08/2024
Warmly welcoming guests as they arrive, creating a friendly first impression.
Taking phone calls, managing reservations, and arranging seating for groups, walk-ins, and special requests.
Keeping track of waiting times, informing guests of expected wait times, and providing updates as necessary.
Pharmacy Technician Walgreens
10/2022 to 02/2024
Provided excellent customer service by addressing patient inquiries and concerns.
Utilized knowledge of pharmaceutical calculations to prepare and label medications.
Proficiently dispensed medications, ensuring accuracy and patient safety.
Customer Service Associate Walgreens
03/2022 to 10/2022
Proficient in actively listening to customer needs and providing solutions.
promptly.
Skilled in handling a high volume of customer inquiries efficiently.
Experienced in maintaining a positive attitude and professional demeanor in all interactions.
CERTIFICATIONS/LICENSES
NHA Phlebotomy Certification
Registered Pharmacy Technician License
Basic Life Support Certification
CPR Certification