Fine Dining Guest Service
Resume:
CURRICULUMVITAE
SARAVANAN NATARAJAN
**********@*****.**.**
SkypeID: SaravananNatarajan
CAREEROBJECTIVE
To be in the Food and Beverage industry to show my excellence in hospitality sector and aiming to grow along with the development of the organization.
PERSONALDETAILS
Name: Saravanan Natarajan
Date of birth: 28.04.1982
Marital Status: Married
Father’s Name: Natarajan
Passport Number: Z3947837 (Place of Issue-Tiruchirappalli, Date of Expiry – 18/12/2027) Indian CDC Number: Mum417741 (Place of Issue –Mumbai, Date of Expiry – 09/06/2030) INDOS Number:13ZL1006
Languages known: English, Hindi, Tamil, Malayalam, Italian and Can Understand & Speak few Spanish and French
EDUCATIONALBACKGROUND
Course College/University Year
Diploma in Hotel Management
&Catering Technology
Indian Institute of Hotel Management & Catering
2001-2004
Technology, Thanjavur (IICTHM)
Located in: Bharath College of Science and Management Master of Business Administration Alagappa University 2016 Management
Higher Secondary Bandurria Govt. Hr. Sec, Kumbakonam 1999-2001 EXPERIENCESUMMARY
Job Experience:
1. Hotel Sitara (DHL) Ramoji Rao Film City - Hyderabad. Worked as a Hotel Operational Trainee from 09-07-04 to 12-01-05 2. The Residency Towers–Chennai.
Worked as a Trainee Captain from 05-02-05 to 09-11-05 3. Radisson Plaza Resort & spa Kumarakom – Kerala
Worked as a Guest Service Associates from 26-09-06 to 22-03-07 4. National University of Singapore Society (Nuss) –Singapore. Worked as a Food and Beverage Supervisor from 10-04-08 to 05-04-09. 5. Hotel Bawa Continental– Mumbai - Worked as a Captain from 28-08-2009 to 10-03-2012 6. GRAND SAROVAR PREMIERE –Mumbai as a CAPTAIN - from 09.04.2012 to 28-05-2013 7. COSTA Cruise lines as a Fine Dining Waiter - from 13-07-2013 to 26-06-2023. 8. Raj Park Hotel in Chennai as a Restaurant and Banquets manager - from 01-07-2023 to 05-02-2024. 9. Currently working as a pre-opening Restaurant Manager for OCEAN PEARL GROUP OF HOTELS for their 9th property in Udupi, Mangalore, Karnataka – from 16.8.2024 to till date. SOFTSKILLS
• Extensive guest service skills
• Good communication ability
• Pays attention to details, excellent memory.
• Good knowledge of restaurant and food handling regulations
• Hard working and reliable
• Patience, Continuous support and interactions with patrons to provide each patron with the same level of attention and service
• Ability to accept criticism and work well under pressure
• STCW Course -Pondicherry Maritime Academy
• Undergone ‘CROWD MANAGEMENT APPROPRIATE’ Training
• U.S.P.H. Training under FOOD SANITATION, SAFETY & MICROBIOLOGY CAREERSUMMARY
- Soundworkingknowledgeofthekitchendutiesandresponsibilitiesinthehotelindustry.
- Politeandsoft-spokenwithagenerousandprofessionaloutlooktowardstheguest.
- Proficient in managing food and beverage operations and all the other activities linked to the services.
- Excellent skills to make the guests feel special and welcomed to make them repeat guests of the restaurant.
- Expertiseinhandlingtheunsatisfiedguestsandensuringtheproblemsgetsortedinthebestpossibleway.
- Responsible with most care towards hygiene.
- Experience of monitoring the operations for the venue.
- Experienceofpreparingallthefoodandbeverageasperstandardindustrialnorms.
- Abide to the compliance in following the safety policies.
- Efficient time-management skill, hard-working, punctual.
- Dedicated and sincere towards profession.
PERSONALITYTRAITS
• Leadership
• Collaboration
• Charismatic
• Optimistic
INTERESTS
• Basically, have social interest like activities that assist others and promote learning and personal development
• Conventional interest to set procedures, routines and standards where there is a clear line of authority to follow
• Public Health (USPH)
• Safety hazards
• Three bucket system
• (H.A.C.C.P) Time & Temp when it’ sunder Service time
• Provide excellent service without internalizing the attitudes or problems of other people
• To adjust the service based on the perception of the patron to ensure the best experience
• Works fast and accurately without looking like rushing behind tasks
• Resolve any conflict
CERTIFICATES
PERMANENTADDRESS
No.672, kalimuthu Nagar, 3rdCrossStreet,
Annalagraharam,Kumbakonam
Pin code -
612401Thanjavur, (S
District), Tamil Nadu
tate) India.
Contact No: +919*********
DECLARATION
I hereby declare that the above-mentioned information is correct up to my Knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. Saravanan Natarajan
Place:
Date: (Signature)
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