High School Customer Service

Ava Reese Gibstein

Glen Head, NY • **********@*******.*** • +1-516-***-****

EDUCATION

North Shore High School, Glen Head, NY, September 2021 - June 2025

• GPA - 100.83 (Weighted)

• High Honor Roll (9, 10, 11, 12)

• AP/IB coursework (Biology, Mathematics, English, History, Foreign Language, Business, etc.)

• National Honors Society.

• World Language Honors Society.

• Mu Alpha Theta Honors Society.

• Rho Kappa Honors Society.

NSLC Medicine Intensive at Northwestern University, Evanston, IL, July 2023 - August 2023

• Provides an immersive pre-college experience that prepares students for life beyond middle and high school.

• Explores through hands-on learning.

• Learn and get real-world perspectives and insider knowledge straight from the professionals.

• Investigated medicine and health care.

EXPERIENCE

Ferris Orthodontics Intern, June 2024 - Present

• Skilled in patient-provider interactions.

• Possesses a deep understanding of orthodontics.

• Observed and offered valuable advice whilst diagnosing.

• Effective communicator.

• Grasped new concepts quickly.

• Able to understand workplace culture.

Ralph’s Italian Ices & Ice Cream, Glen Head, NY, June 2024 - Present

• Experience with operating ice cream serving equipment and maintaining cleanliness in food areas.

• Proficiency in managing cash register operations and processing transactions accurately.

• Reviewed weekly inventory charts and recorded facility needs.

• Proven ability to provide exceptional customer service and handle customer inquiries with patience and friendliness.

Caregiver, Long Island, NY, October 2020 - Present

• Supervised children from ages 1-13

• Developed engaging and fun activities for all children to participate in.

• Helped children keep good hygiene.

• Communicated with parents and guardians about daily activities, behaviors, and related issues.

• Maintained a safe and sanitary play environment.

• Prepared food and refreshments.

EXTRA-CURRICULAR ACTIVITIES

Varsity Tennis, Glen Head, NY, March 2021 - Present 1st Doubles September 2022 - Present

3rd Doubles September 2021

4th Doubles March 2020

• Conference champions multiple years in a row.

• Improved team dynamic.

Varsity Golf, Glen Head, NY, March 2021 - March 2022 Peer Leader, Glen Head, NY, June 2024 - Present

• Interacts with incoming freshmen in collaborative groups.

• Builds trust, empathy, and emotional safety for students.

• Role models and a support system for freshmen.

UJA Witness Project, Roslyn, NY, September 2022 - May 2023

• Engages and works with Holocaust survivors.

• Learns about Holocaust survivors stories and their experiences.

• Educates others on antisemitism and how to spread awareness.

• Presents at the Tillis Center at the end of the year. UJA Witness in Action, Roslyn, NY, September 2023 - May 2024

• Learn how to prevent antisemitism.

• Become activists in our local communities.

• Participate in activities that help to spread our message. Buddy Club, Glen Head, NY, September 2021 - Present Board Member September 2021 - Present

• Works with middle school and high schoolers with disabilities.

• Play activities that engage all members and allow them to feel a sense of community.

• Have arts and crafts and other artistic activities that allow students to explore new hobbies.

• Participate in charitable events.

Key Club, Glen Head, NY, September 2021 - Present

Vice President September 2022 - June 2024

• Organized committees.

• Recruited members.

• Hosted multiple service projects.

• Ran meetings and events.

Board Member, May 2022 - Present

• Performs acts of service in the community.

• Recruited members.

• Attended events and benefitted the local community. Head of Display Case, March 2022 - June 2024

• Decorated and displayed the clubs current events.

• Posted drives and fundraisers.

• Communicated and collaborated with other members. Aktion Club, Roslyn, NY, June 2022 - June 2023

• Worked with adults with disabilities in nursing homes.

• Allowed members to have fun with arts and crafts.

• Had engaging and fun games.

CASA Youth Group, Glen Cove, NY, January 2022 - Present Board Member January 2022 - Present

• Promotes alcohol and drug abuse awareness.

• Spreads and presents mental health awareness across schools in the district.

• Organized and held multiple events.

• Educated others on drug and alcohol abuse.

Future Business Leaders of America (FBLA), Glen Head, NY, September 2023 - Present

• Develops leadership abilities.

• Prepares students for entry into business-related occupations.

• Learns how to navigate the stock market and how to properly invest. Viking View Newspaper Club, Glen Head, NY, September 2021 - Present

• Generates story ideas for monthly publication.

• Contributed monthly articles for each publication. Strong Minds Club, Glen Head, NY, January 2023 - Present

• Spreads awareness of mental illness.

• Promotes new coping mechanisms for anxiety.

• Encourages wellness and good health.

Italian Club, Glen Head, NY, September 2021 - June 2023

• Learn and participate in activities that represent Italian culture.

• Played engaging games to learn about the culture.

• Cooked and ate Italian dishes to learn every aspect.

• Listened and learned the lyrics to many Italian songs. Jewish Heritage Club, Glen Head, NY, September 2023 - Present

• Engages and educates many members of Judaism.

• Celebrates Jewish heritage weekly.

• Hosts charitable events.

Fashion Club, Glen Head, NY, September 2021 - June 2024

• Develops and creates clothing and accessories.

• Possesses creativity and dexterity.

AWARDS/ACHIEVEMENTS

Student Building Bridges Award, The Jewish Community Relations Council, Long Island, 2023

• Acknowledges students for their outstanding efforts in building bridges across communities and creating a more civil society.

• Presented to students who volunteer, build ties across different communities, and work on intergenerational projects.

• Recognizes students who seek to reduce bias and discrimination within their schools and communities

Frederick Douglas and Susan B. Anthony Award, University of Rochester, 2024

• Recognize high school juniors’ outstanding achievements in leadership and academics.

• Leadership and dedication to community action.

• Strong grades and rigorous courses taken in the humanities and social sciences. Community Service Merit Award, North Shore Schools, 2021

• Awards freshman year students for achieving 25+ hours of community service. Community Service Merit Award, North Shore Schools, 2022

• Awards sophomores for achieving 100+ hours of community service. Community Service Merit Award, North Shore Schools, 2023

• Awards juniors for achieving 100+ hours of community service. Most Valuable Player, North Shore Athletics, 2022

• Recognizes skill and hard work.

• Demonstrates leadership and good sportsmanship.

Scholar Athlete Award, North Shore Schools, 2021 - Present

• Recognizes student athletes who have attained an average of 90% or above throughout the school year.

High Honor Roll, North Shore Schools, 2021 - Present

• Awards students for achieving an average of 90% or above each quarter. CERTIFICATIONS

CPR Certified, American Red Cross, 2023

• Certified and taught how to properly perform cardiopulmonary resuscitation (CPR) on adults, children, and infants.

AED Certified, American Red Cross, 2023

• Certified and taught how to use an automated external defibrillator on both children and adults.

First Aid Certified, American Red Cross, 2023

• Knows how to properly respond to certain situations and help both children and adults in need until medical professionals arrive.

Confronting Sexual Harassment, The New York City Commission on Human Rights, 2024

• Certifies workers on New York state on knowing the tools and strategies to create a harassment-free workplace.

SKILLS

• Leadership.

• Critical thinking.

• Creativity.

• Teamwork.

• Communication.

• Customer service.

• Problem solving.

• Attention to detail.

• Organization.

• Adaptability.

References Available Upon Request

Contact this candidate