Customer Service Help Desk
Resume:
Brad Yount
St. Louis, MO *****
*************@*****.***
To secure a challenging position in a growing company where I can utilize my creative abilities and customer services skills.
Authorized to work in the US for any employer
Work Experience
Guest Experience Associate
Saint Louis Aquarium-St. Louis, MO
July 2021 to Present
I welcome and educate guest on all of the different aquatic species the aquarium has and answer any questions they may have! And make sure they have enjoyable experience during their visit anyway! Customer Service/Help Desk
Concentrix Corporation
August 2017 to October 2020
• Provides support to Starbuck retail stores - answering questions, providing technical support, troubleshooting.
• In addition, I would assist with any general maintenance procedures including equipment such as fridges, blenders, expresso machines etc. and have a technician come and repair.
• Furthermore, I would assist with emergency bio hazard calls and schedule a bio hazard specialist to visit store immediately.
Education
Associate's degree in Networking And Web Design
ITT Technical Institute-Arnold - Arnold, MO
September 2003 to November 2006
High School Diploma
Jefferson College North - Arnold, MO
March 1985 to June 1985
Skills
• Microsoft Word
Excel
Outlook
Customer Service
Macintosh Proficient
Public Relations
Event Marketing
Project Management
• Sales
• Organizational skills
• Time management
• Analysis skills
• Quality control
• Customer support
Contact this candidate