Data Entry Customer Service
Resume:
Melissa Shinn
Oklahoma City, Ok
********@*****.***
Skills Profile
●Ability to operate Model 5000 copy/collating machine
●Knowledge of and experience with corporate mailroom procedures
●Nationally Certified in Microsoft Word 2016 and Microsoft Excel 2016
●Certified in Data Entry 10 key and Numeric
●Discreet and Flexible
●Leadership Skills
●Experience in handling Confidential Paperwork
●Ability to accurate phone messages and deliver messages promptly
●Good customer-relations background
●Verifying and Indexing Records
●Excellent typing Skills
●Learns Quickly
●Excellent Money Management Skills
●Ability to Operate D360 DL Machine
●Work intensely with One Link
Experience
Chesapeake Energy Corporation, Oklahoma City, Ok
Aug 2013 – Jun 2015
Mailroom Intern-Corporate Courier
●Process and delivery of inter-office and mail
●Prepared incoming and outgoing mail/shipments for Chesapeake
●Delivered store orders to employees
Corporate Copy Center Intern
●Prepared informational and training binders for employees
●Prepared materials for binding
●Prepared posters for distribution
●Prepared pamphlets for distribution
Records Department, Intern
●Indexing the Marketing and Communications Samples
●Verifying Receipts of files and maps
●Matching and entering information on Excel Spreadsheet
McAfee and Taft Attorney at Law, Oklahoma City, Ok June 2016- June 2017
Office Services
●Preparing document and tables for conferences
●Copy documents for the attorneys
Express Employment Services (Caliber Home Loans) July 2018 - Jan 2019
●Trail Foreclosure Documents in DocTrak and Fiserv
●Process and Ship Sales Documents
●Scan and upload Documents into Carbon Copy
●Process and Upkeep of Confidential Documents
●Field Incoming customer calls and transferring to the correct department
Panera Bread, Oklahoma City, Ok. August 2014- 2023
●Supervise Associates
●Team Lead
●Process Cash and Credit Transaction
●Show great customer service
●Able to problem solve
Leah Sullivan Tag Agency LLC Oklahoma City, Ok April 2022- Present
●Title Clerk
●Driver License Operator
●Filing Tax Document
●Notary Public
●Handling Title work and License Plates
●Process Cash and Credit Transaction
●Show great customer service
●Able to problem solve
Education
Centennial High School
May 2013
Oklahoma City, Ok
●High School Diploma
Metro Technology Centers March 2018
●Certified Administrative Assistant
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