Customer Service Sales Associate
Resume:
Julio C. Fernandez Castro
Lodi, NJ 07644
*********@*****.***
SUMMARY OF QUALIFICATIONS
Personable and responsible cashier with 10+ years in retail and customer service
Fluent in Bilingual - writing and verbal
Strong oral, written and organization skills while being an effective team player
Cash handling
Large cash/check deposits expert
Multi-task manager
Reliable and punctual
Comfortable standing for long time periods
PROFESSIONAL EXPERIENCE
Servicio Express, Hackensack, New Jersey
Store Associate- May 2010 – Present
Welcome customers into the store and helped them locate items
Stocked and replenished merchandise according to store merchandising layouts
Processed and received Postal Service and International packages for customers
Adequately Packing and Shipping packages to go out for delivery at the end of everyday
Being entrusted with both opening and closing duties alongside till drops, making bank deposits as well as change orders
Working independently as well as a team player
Illimani Furniture, Passaic, New Jersey
Furniture Sales Associate- April 2006 – April 2010
Exceptional negotiating skills especially during promotional events
Regularly met or exceeded monthly sales quota
Assisted in developing marketing materials that made the sales process easier
Able to engage customers in meaningful conversation that lead to increased sales
DGS Wireless, Clifton, New Jersey
Wireless Sales Associate- August 2002 – March 2006
Sold electronics and recommended products based on customer needs
Helped customers solve problems offered solutions and customer service
Maintained and surpassed sales quota
Offered technical support to customers
EDUCATION BACKGROUND
Bergen Community College, Paramus, New Jersey
15 credits/hours ESL college level
May 2001
Colegio Nacional Deogracias Cardona, Pereira, Colombia
High School Diploma
December 1994
SKILLS
Microsoft Applications - Word, Excel, PowerPoint
POS System knowledge
Merchandising
Stocking
Shipment processing
Skilled problem solver
Customer-oriented
Active listening skills
Retail sales
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