Maintenance Supervisor

Yusef A. Gillam II

Phone: 510-***-**** Email: ************@*****.*** Emeryville, CA

Objective

Seasoned Maintenance Supervisor with over 20 years of experience in residential, commercial, and facility maintenance, including healthcare and multi-site environments. Adept at leading high-performing teams, implementing preventative maintenance programs, and ensuring the optimal functionality and safety of complex mechanical and electrical systems. Proven track record of managing diverse facilities, overseeing capital improvement projects, and ensuring compliance with safety and regulatory standards. I am committed to leveraging my expertise to drive operational excellence, enhance efficiency, and contribute to the continued success of any organization. Education: Oakland Technical High School Graduate: 1994 Oakland Ca, 94609 Professional Experience

FACILITIES/OPERATIONS DIRECTOR UNITED ROOTS JAN. 2023-PRESENT

· Supervised a team of maintenance technicians responsible for routine maintenance tasks, emergency repairs, and detailed inspections across multiple properties, ensuring each facility met safety and operational standards.

· Led the development and execution of comprehensive preventative maintenance programs, reducing long-term repair costs and increasing the lifespan of building systems, including HVAC, plumbing, and electrical systems.

· Designed and implemented customized training programs for maintenance staff to enhance their technical skills in areas such as advanced equipment handling, safety protocols, and troubleshooting techniques, contributing to improved team performance and efficiency.

· Developed and enforced a strict maintenance schedule to ensure timely completion of repairs and inspections, and compliance with local, state, and federal safety regulations, such as OSHA and fire safety standards.

· Coordinated with vendors and contractors for large-scale repairs and facility upgrades, negotiating contracts to maintain cost-effectiveness while ensuring high-quality work.

· Played a key role in managing crisis situations by overseeing the response to critical infrastructure failures and ensuring prompt resolution of maintenance issues that could impact community operations.

· Led the transition to more sustainable building practices, incorporating energy-efficient systems and eco-friendly materials in renovations and new installations, aligning facility management with broader organizational goals for environmental stewardship.

MAINTENANCE MANAGER MG PROPERTIES: DEL NORTE PLACE- EL CERRITO JAN. 2018- JAN. 2023

· Lead a team of maintenance technicians in executing preventative maintenance programs, resolving maintenance issues promptly, and ensuring the timely turnover of apartments.

· Oversaw all aspects of property maintenance, including HVAC, electrical, plumbing, appliance repair, carpentry, and general upkeep.

· Developed and implemented cost-effective maintenance strategies to preserve property value and enhance resident satisfaction.

· Established and maintained relationships with vendors, contractors, and suppliers to ensure timely and efficient completion of maintenance projects.

· Conducted regular inspections to identify potential issues and implement corrective actions to ensure compliance with safety regulations and standards.

· Collaborated with property management team to address resident concerns and maintain high levels of resident satisfaction.

MAINTENANCE SUPERVISOR JOHN STEWART COMPANY JAN. 2015- JAN. 2018

· Managed all aspects of maintenance operations for a residential property, overseeing a team of 4 maintenance technicians.

· Played a key role in the successful execution of capital improvement projects, including large-scale renovations and system upgrades, which increased property value and enhanced tenant experience.

· Implemented preventative maintenance programs to ensure the optimal functionality and safety of the property.

· Conducted regular inspections and addressed maintenance issues promptly to maintain high levels of resident satisfaction.

· Coordinated with property management team to prioritize maintenance requests and allocate resources effectively. MAINTENANCE LEAD TERRA CORP FINANCIAL INC. 2011-2015

· Led the coordination maintenance operations, working closely with the property management team to strategically prioritize maintenance requests and ensure prompt resolution of resident concerns, resulting in a significant improvement in resident satisfaction.

· Streamlined workflow processes by implementing an efficient work order system, reducing response time to maintenance requests.

· Oversaw preventative maintenance minimizing equipment downtime and reducing repair costs through early intervention and routine servicing.

· Fostered a collaborative and safety-conscious team environment, ensuring compliance with all safety regulations and industry standards.

· Established and maintained strong vendor relationships to ensure quality service and cost-effective solutions, MAINTENANCE MANAGER WEST OAKLAND HEALTH CENTER 2006-2011

· Conducted regular facility inspections to proactively identify potential maintenance issues and implemented corrective actions to ensure full compliance with safety regulations and industry standards, including those related to healthcare environments.

· Collaborated closely with the property management team to address facility and resident concerns, maintaining a high level of satisfaction by ensuring the functionality and safety of all mechanical, electrical, and HVAC systems.

· Spearheaded the development and implementation of a preventative maintenance program that reduced equipment downtime by 30% and extended the lifespan of critical systems, including boilers, chillers, and electrical distribution systems.

· Led a team of maintenance technicians, providing training and oversight to ensure compliance with OSHA standards and effective resolution of facility issues, leading to a 20% improvement in team productivity.

· Managed vendor relationships and negotiated service contracts, resulting in a 15% reduction in maintenance costs while maintaining high service quality.

Skills & Abilities

· Vendor & Budget management · Proficient in preventative maintenance techniques and

· Property inspection and maintenance programs

· Leadership and team management · Ability to prioritize tasks and manage time effectively

· Detail-oriented with a focus on quality and safety · Extensive knowledge of HVAC, electrical, plumbing, and

· Extensive knowledge of HVAC, electrical, plumbing, and appliance repair appliance repair

Responsibilities & Expertise

Efficiently and effectively schedules work order requests. Performs plumbing work, irrigation, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, locks, etc., interior and exterior painting, performs carpentry work such as fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, repair of Page 2

concrete, masonry, roof, fencing, etc. Custodial cleaning of common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc. Participate in an on-call emergency schedule for evening, weekend, and holiday. Knowledge of water, gas meter, and all building fixtures, cutoffs, sewer cleanouts, maps, and diagrams of the property. Maintain security of property as well. Maintain and record inventory, places weekly and monthly orders, pick up supplies and utilizes materials for maintenance and repair. Periodically inspects building exterior and common areas, performing repairs and janitorial as needed. Assists with scheduling of annual unit inspections. Refurbishes apartments prior to occupancy. Maintains accurate records regarding preventative maintenance on building, units and all equipment as required by housing regulations or codes. Communication

Effectively identifies and assesses problems and operational needs, promptly communicating them to the Property Manager or relevant leadership. Maintains professionalism and fosters positive relationships with staff, residents, and vendors. Utilizes strong interpersonal skills to communicate clearly with all stakeholders, ensuring issues are addressed with tact and diplomacy. Demonstrates a deep understanding and sensitivity to the diverse cultural backgrounds, economic statuses, and special needs of individuals, while adhering to all regulatory standards, including compliance with Equal Housing Opportunity requirements. Capable of managing complaints and adversity with poise, ensuring resolution in a professional and respectful manner. Leadership

Successfully leads teams to exceed goals while maintaining excellent customer and resident satisfaction. References

Available upon request.

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