Electronics Technician Customer Service

Reliable professional offering **+ years of experience managing shipping, receiving and inventory operations. Well-versed in inventory audits and product staging. Dedicated to accurate record-keeping, work site safety and timely issue resolution. Electronics Technician with more than 10 years in electronics maintenance and telecommunications. Areas of expertise include troubleshooting, diagnostics and repairs. Electrician with expertise ni installing systems and conducting electrical tests according to electrical diagrams and specifications. Efficient and able electronics professional with 10+ years ni maintenance field in both electronics technician and management roles. Strong organizational and time management skils. Exceptional bench-level technical skils coupled with team leadership background. Dynamic Electrical Technician skilled in troubleshooting, overhauls, installations, adjustments and repairs on variety of electronic equipment. Licensed electrician in CA with over 10 years of experience ni appliance service. JUAN RIVAS

Riverside, Ca 92509 951-***-**** *************@*****.*** SKILLS

EDUCATION

WORK HISTORY

PROFESSIONAL SUMMARY

• Assembly a n d production

• Purchase order verification

• Order picking and processing

• Labeling and boxing

• Electrical repair

• Power supplies

• AV a n d electronics repair

• Customer service-oriented

• Self-motivated

• Team Player

• Calibration specialist

• Flexible schedule

• Installation a n d repair specialist

• Arc flash knowledge

WAREHOUSE ASSOCIATE 10/2018 - Current

UNITED STAFFING ASSOCIATES - RIVERSIDE, CA

• Customer service

• Team Player

• Calibration specialist

• Installation and repair specialist

• Arc flash knowledge

• Inspected ingoing and outgoing shipments to verify accuracy and prevent errors

• Operated FR scanners to track merchandise and verify contents of containers

• Prepared orders for shipment by systematically picking, packing and labeling merchandise

• Kept warehouse clean and organized to maximize team efficiency and productivity

• Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy ELECTRICIAN TECHNICIAN 01/2010 - 12/2018

RIVAS ELECTRIC COMPANY - Riverside, CA

• Fixed wiring and circuit systems to correct performance issues and safety concerns

• Worked in both commercial and residential buildings installing and maintaining fuses

• Inspected wiring to evaluate issues and identify short circuits

• Demonstrated knowledge of safety protocols and industry best practices

• Promoted commitment to safety standards and OSHA requirements

• Improved layouts for residential electrical systems and read blueprints CUSTOMER SERVICE REPRESENTATIVE 01/2008 - 12/2009 SHELL GAS STATION - RIVERSIDE, CA

• Consulted with outside parties to resolve discrepancies and create effective solutions

• Answered customer telephone calls promptly to avoid on-hold wait times

• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies

• Restocked, arranged and organized merchandise in front lanes to drive product sales

• Counted cash ni register drawer at beginning and end of shift

• Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers. EVEREST COLLEGE - San Bernardino, CA Electrician, 04/2008 Jurupa Valey High School - Jurupa Valley, CA High School Diploma 06/2002

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