Data Center High Level
Resume:
Kendall Leverette
Summary:
• Overall 25 years of experience as a Networking Professional.
• 15+years of experience in configuring & maintaining firewalls, routers, switches, and sniffers.
• 10+ years of experience in Motorola AirDefense and MIST wireless security appliances
• High organizational skills
• Ability to handle multi-tasks and meet deadlines
• Ability to communicate, both verbally and written, with a high level of confidence
• Ability to work efficiently and productively with minimal direction or guidance
• Responsible for tracking / reporting of major technical and business issues that have been identified. Technical Skills:
• Cisco: 9508,9300 Series switches, ME-3750 Metro Ethernet Switches, 1950/3560/3750 L2/L3 Switches, 4500/6500 Multilayer Switches, 4402 Wireless LAN Controller (WLC), 1100 Access points, ASA 5520 Firewall, 4240 IPS, and CS-MARS 20.
• Routing: Static routing, BGPv4, OSPF, ISIS, EIGRP, IGRP, RIP.
• WAN Technologies: MPLS (L2VPN, L3VPN, VPLS), Frame-Relay, ATM, ISDN, xDSL, VPDN, PPP, HDLC.
• LAN Technologies: Ethernet, VTP, VLAN, 802.1q, QinQ, ISL, EtherChannel, STP, RSTP, MLS, HSRP, VRRP, GLBP.
• Network Protocols: TCP/IP, VoIP, SNMP, DHCP, DNS, HTTP, FTP, Telnet, SSH, TACACS+, Radius, NTP, TFTP.
• Network Security & VPN: ACL, NAT, PAT, PPTP, L2TP, IPSec, GRE, IDS, IPS, 802.1x.
• WiFi Technologies: 802.11a, 802.11b, and 802.11g.
• Wireless Security: WEP,WPA1, WPA2, & 802.1x
Education:
Augusta Technical Institute, Augusta, GA
A.S. Mechanical Engineering
GPA 3.5
Professional Experience:
UPS (United Parcel Service) Alpharetta, GA 2004 – Present Telecom Engineer (2007 - Present)
Responsibilities:
• Primary support contact for implementation and trouble management isolation for all network transport devices in the Windward Data Center.
• Responsible for designing and installing wireless network infrastructure.
• Perform quality control, project management, and design for all telecom installs at the data center.
• Responsibilities of regular maintenance of wireless network systems like periodic system testing and software upgrades.
• Managed life cycle stages of all Wifi (802.11/a/b/g/n standards) projects. Wireless design and deployment for 802.11FH, 802.11b, 802.11a, 802.11g and 802.1X and managed security protocols at layer 2 (L2) and layer 3 (L3) analysis levels.
• Available in 24x7 environment and provides 24 hour on-call support.
• Troubleshoot and debug UNIX-variant operating systems (32-bit/64bit).
• Configure wired routers, switches, and firewalls in remote co-located data center facilities.
• Custom design management and security policies based on wireless networking environment.
• Experienced in WAN, MAN, LAN, UVN, DSU/CSU, SONET, OC#, DS3, 10 GB, NxT1, Fractional T1, 10/100 Ethernet, GIG E, Token Ring, VOIP, MM/SM Fiber, LC/SC connectors, X connect, 110 and 66 block.
• Hands on installation and configuration of Niksun Eagle 15000 series sniffers, Apcon 3000 and 4000 series matrix switches, MIST WLAN, AirDefense Model 4250 and Motorola NX 9000 WLAN controllers, Checkpoint 23000, 15600 series and Palo Alto 3250 firewalls, Net Optics Aggregators, Cisco 9508, 9300, 4400, 1100 routers and Aruba 3800 series switches. Network Service Assurance Specialist (2004 – 2007) Responsibilities:
• Perform service assurance of Wide Area Transport Networks and Intranet hosting for the Network Operations Center via SNMP interface on a 24x7 basis.
• Support services include Public Frame Relay, Ethernet, X.25, GPRS and Wireless LAN Communications for UPS domestic and international locations.
• Proficiency in troubleshooting and LAN devices, Multiplexers, VPN, MPLS, Cisco routers/switches and HP switches.
• Virtualization of cloud based server/appliances through secure SSH/VPN connectivity architecture.
• Work with local and international exchange carriers, international helpdesks, and repair technicians, to resolve issues that impact the UPS network.
• Reports design, reliability and maintenance problems to Fielded Products Engineering, recommends solutions to resolve reported problems
• Responsible for tracking / reporting of major technical and business issues that have been identified. Sprint, Atlanta, GA 1995 - 2003
Project Manager
Responsibilities:
• Develop tactical and strategic technology solutions for the integrated services operations groups and network distributed organizations.
• Provide requirements definition and support for automation projects to ensure service delivery and service assurance functions for the network operations centers.
• Direct multiple scale projects using the Software Development Lifecycle (SDLC) or appropriate IT methodology. Manage multi-million dollar hardware upgrade projects to improve network infrastructure. Conduct cost analysis and business justification for new projects.
• Create detail requirements documentation in support of software development initiatives.
• Act as a subject matter expert to internal development organizations to detail the requirements needed for accurate system enhancements.
• Create comprehensive test plans for software certification and acceptance.
• Ensure projects adhere to all defined processes for scope control, budget, and schedule. Senior Sales Support Analyst
• Served support functions critical to the success of customer request.
• Give procedural requirements and guidance relating to network architecture, equipment, related order information, Embedded Base Conversion, and resolution for rejected orders.
• Negotiate installation dates with customers, vendors, and technicians.
• Coordinates root cause analysis regarding order quality and error resolution on a daily basis.
• Resolves all incorrect orders returned to sales via report on a monthly basis using Microsoft XP suite including developing and maintaining spreadsheets in Excel. Senior Network Operations Specialist
• Support contact for activation and service assurance of WANs via remote testing software for the Sprint Physical Layer Service Center to maintain network integrity.
• Primary networking services include Frame Relay and Private Line services for large business customers on a 24x7 basis.
• Experience with various types of telecom technology including DS-3, T-1, Voice, Analog Data, and Digital Data Services.
• Proficient in switch operations technology such as ATM, SONET, X.25, Virtual Private Networks, and digital cross-connects, and knowledge of Telco interfaces.
• Served as the main point of contact for all managed Frame Relay, SNA, CIR upgrades, T-1 and managed router installs.
• Provide technical support through direct interaction with customers, vendors, local exchange carriers, CPE technicians, and control centers to resolve issues in a timely manner. Aerotech Inc, Atlanta, GA 1994 – 1995
Network Operations Specialist
Responsibilities:
• Support contact for activation and service assurance of WANs via remote testing software for the Sprint Physical Layer Service Center to maintain network integrity.
• Primary networking services include Frame Relay and Private Line services for large business customers on a 24x7 basis.
• Experience with various types of telecom technology including DS-3, T-1, Voice, Analog Data, and Digital Data Services.
• Proficient in switch operations technology such as ATM, SONET, X.25, Virtual Private Networks, and digital cross-connects, and knowledge of Telco interfaces.
• Served as the main point of contact for all managed Frame Relay, SNA, CIR upgrades, T-1 and managed router installs.
• Provide technical support through direct interaction with customers, vendors, local exchange carriers, CPE technicians, and control centers to resolve issues in a timely manner. Awards:
UPS Employee of the Quarter
18 Years of service at UPS
Sprint Excellence Leadership Award
Sprint Employee of the Month
Cisco Systems Advanced Router Certification
Project Management Training
Bicsi Data Center Design Certification
Bicsi Cabling and Architecture Certification
Pentair Advanced Data Center Cabinet Thernal Management Training
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