Customer Service Nursing Assistant
Resume:
Shaniea Gonzalez
Hartford, CT *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Certified Nursing Assistant (CNA)
Waters Edge Healthcare & Rehabilitation Center-Middletown, CT June 2023 to Present
Paraprofessional
Delta-T Group-New Britain, CT
May 2023 to June 2024
• Supervise students outside of the classroom.
• Reinforce lessons presented by a teacher by reviewing them with students in a small group or on an individual basis.
Assistant Teacher
BrightPath Kids-West Hartford, CT
November 2022 to October 2023
• Ensuring the safety and supervision of children ages 6 weeks – 12 years.
• Assisting teachers with instruction in the classroom.
• Decorating inside and outside of classrooms as needed.
• Maintaining a warm and safe environment that is clean and permits children to grow and explore.
• Interacting with children to encourage their involvement in activities.
• Providing effective communication with parents/guardians about their child. Amazon Warehouse Associate
Amazon Warehouse-Windsor Locks, CT
March 2023 to August 2023
Responsible for storing merchandise in assorted size bins, to be pulled for fulfillment of orders. All items are inspected for damages, then scanned as they are stowed to ensure virtual and physical locations match accuracy of inventory to prevent false overages or true shortages. Customer Service Representative/Call Center
TTEC-Bristol, CT
January 2022 to October 2022
Responsible for responding to inbound calls from members, assisting with health insurance inquiries and answering general questions regarding accounts.
PCA
Companions Forever LLC-Newington, CT
July 2020 to January 2022
Provided companionship-including assistance with walking, cleaning and meal preparation, medication reminder, provided light housekeeping tasks, maintained upkeep of living areas and assisted with day to day care, provided patients with emotional support. Security Guard
Allied Universal-Hartford, CT
March 2020 to January 2021
Secure premises and personnel by patrolling premises and security cameras, provide excellent customer service, respond to emergencies to provide necessary assistance to employees and customers, adhere to all company service and operating standards, incident reports Dietary Aide
Grandview Rehabilitation and Healthcare Center-New Britain, CT November 2018 to December 2019
Patiently and compassionately assisted patients requiring assistance eating meals, quickly and accurately served specific meals to patients with special dietary needs, kitchen maintenance, dining area set-up/clean up.
Education
College in Medical Assisting
Tunxis Community College - Farmington, CT
September 2022 to May 2023
Skills
• Dietary Aide Experience
• Coffee Experience
• Security
• Meal Preparation
• Food Service
• Laundry
• Barista Experience
• Food Preparation
• Microsoft Office
• Schedule management
• Organizational management
• Kitchen Experience
• Caregiving
• Food Production
• Retail Sales
• Cleaning Experience
• Cooking
• Home Care
• Cashiering
• Cash Handling
• Data Entry
• Surveillance
• Merchandising
• Personal Assistant Experience
• Senior Care
• Computer Skills
• Microsoft Powerpoint
• Typing
• Time Management
• Childcare
• Experience with children
• Preschool experience
• Childhood development
• Classroom experience
• Vital signs
• Patient staging
• Appointment scheduling
• CPR/First Aid
• Interpersonal skills
• Office lab procedures
• Medical records management
• Teaching
• Early Childhood Education
• Classroom Management
• English
• Special Education
• Epic
• Vital signs
• Special education
• Classroom experience
• Childcare
• Preschool experience
• Typing
• Medical administrative support
• Pediatrics
• Quick service & fast food restaurant
• Café
Certifications and Licenses
Security Guard Card
April 2020 to April 2025
RMA
May 2023 to Present
BLS Certification
March 2023 to March 2025
CNA
July 2024 to July 2026
Contact this candidate